Analytics and Planning Associate

About the job
Twilio is seeking a highly skilled Analytics & Planning Associate to join our Revenue Operations Analytics Team within the Communications Platform business unit. As an Analytics & Planning Associate, you will play a key role in driving data-driven decision-making and optimizing revenue operations processes.
Responsibilities:

• ​​Data Analysis and Interpretation: Utilize advanced analytical techniques (SQL, Complex GSheet/Excel formulas, Tableau) to analyze large datasets, extract meaningful insights, and provide actionable recommendations
• Revenue Optimization: Collaborate with cross-functional teams to identify opportunities for revenue growth, productivity optimization, and overall business performance improvement
• KPI Monitoring: Develop and maintain key performance indicators (KPIs) dashboards to track and report on revenue metrics, providing regular updates to stakeholders
• Modeling and Forecasting: Build and maintain predictive models to support pipeline and revenue forecasting, helping the organization make informed strategic decisions
• Cross-Functional Collaboration: Work closely with various teams, including Sales, Marketing, Finance, and Product, to understand business requirements and provide analytical support
• Continuous Improvement: Identify opportunities to enhance data quality, reporting processes, and analytics tools to drive continuous improvement in data analysis capabilities

Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:

• Fluency in English – please provide CV in English; all interviews will be conducted in English
• 3+ years relevant experience in FP&A, biz ops, revenue strategy, strategy consulting, and/or operations
• Proficient in data analysis tools and languages such as SQL, Python, or R
• Strong data visualization skills using tools like Tableau or Power BI
• Excellent communication and collaboration skills
• Ability to translate complex data insights into actionable business recommendations

Desired:

• Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Economics, or related discipline
• Telecommunications experience a plus
• Experience with revenue forecasting and predictive modeling

Location
This role will be remote and based in Colombia.