Billing Specialist II

Employ Inc. provides people-first recruiting solutions that empower companies to overcome their greatest hiring challenges. Serving SMBs to global enterprises, Employ focuses on the unique recruiting needs of each organization, from simple hiring to sophisticated talent acquisition. Employ is the only organization that offers companies a choice in hiring solutions, providing a curated set of recruiting technologies and services. Employ helps companies grow, scale, and thrive by prioritizing people ahead of products through personalized choice, collective intelligence, and lasting relationships. Employ and its brands (JazzHR, Lever, Jobvite, and NXTThing RPO) serve over 21,000 customers across multiple industries globally.

The Billing Specialist will play a critical role in supporting the day-to-day operations of the accounting department as the company continues to grow. The successful candidate will be a hands-on, highly adaptable employee who looks forward to working in a rapidly changing environment and wants to make a difference every day.

ROLES AND RESPONSIBILITIES:

· Review contracts and ensure customers are properly set up and invoiced in the billing system
· Ensure that billing is set up to meet Revenue Recognition and other Accounting Policies
· Address and handle non-standard, complex billing, specifically including Professional Services billing
· Work across departments to research and resolve escalated customer disputes and exceptions on billings
· Drive process improvements including working with business partners and other departments
· Work with other departments on the development and implementation of improvements to billing and accounting systems
· Support audit requirements on a quarterly basis
· Communicate with customers via calls and/or emails to collect on past due invoices
· Monitor past due accounts, analyze issues related to the past due accounts and suggest resolution
· Accountable for reducing delinquency for assigned customer accounts
· Perform special projects as requested

Qualifications and Education Requirements:

· Bachelor Degree with 4+ years of professional experience in billing or relevant experience
· Knowledge of Excel, Microsoft, Outlook
· Ability to work well in a Team environment while maintaining individual accountability
· Ability to stay on task and be productive
· Attention to detail, ability to identify inaccuracies, and time management
· Effective communication across all levels of an organization by phone, email, and in person