Business Analyst – Digital & Technology

MasterBrand Cabinets

Job Description

A Digital & Technology Business Analyst at MasterBrand Cabinets (MBCI) is responsible for leading solution delivery as it relates to Digital Manufacturing Automation and Material Optimization at MBCI manufacturing facilities.  The successful candidate will collaborate and communicate effectively across multiple functional areas and levels to understand business needs on the manufacturing shop floor and convert business needs into solutions using the MasterBrand Digital Manufacturing toolset. Duties include acting as a business partner with the manufacturing automation teams and Digital & Technology support resources, implementing automation solutions, working with vendor partners, working with continuous improvement teams, and ensuring manufacturing automation solutions are meeting stakeholder needs while in compliance with corporate guidelines and requirements.

This is a remote-based position with a preferred location near one of our facilities in Waterloo IA, Sioux Falls SD, Grants Pass OR, Jasper IN, Goshen IN, or Arthur IL.

Organizational Relationship:
This position will report to the VP Digital & Technology – MFG automation and CI.

Key Accountabilities

  • Supports the execution of manufacturing automation projects to advance the companies capabilities in manufacturing execution, operational control, data collection, and reporting,
  • Develops opportunities to exploit emerging manufacturing and operational technologies including, but not limited to, SCADA, IoT, and Robotics.
  • Become a Subject Matter Expert (SME) with the software applications that make up the MasterBrand Manufacturing Automation toolset and use that toolset to solve manufacturing problems.
  • Provide production support for the software applications that make up the Manufacturing Automation toolset
  • Act as a liaison between manufacturing operations, continuous improvement teams, and Digital & Technology
  • Work with manufacturing operations partners to determine root cause analysis and to solve business problems using technology.
  • The expectation is that the position regularly spends time on a shop floor.
  • Participates in testing activities to ensure that the solution meets the business requirements and that new functionality does not adversely affect existing functionality and manufacturing processes.
  • Supports the continuous improvement of the Digital Manufacturing toolset, including plant floor applications and machine controls.
  • Continuously challenge past practices by actively exploring and implementing new solutions and methodologies to improve the quality and time to market.
  • Train users to operate new or modified software applications.
  • Extremely proficient at written documentation, especially for requirements, design, implementation, and operational procedure documentation
  • In written and presentation forms, should be able to clearly and effectively outlines issues, opportunities, and options

Characteristics & Attributes

  • Ensures accountability; holds self and others accountable to meet commitments
  • Drives result; consistently achieve results, even under challenging circumstances
  • Communicate effectively; develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Instills trust; gains the confidence and trust of others through honesty, integrity, and authenticity
  • Collaboration; works cooperatively with others across the organization to achieve shared objectives
  • Optimizes work processes; knows the most effective and efficient methods to get things done, with a focus on continuous improvement
  • Plans and aligns; plans and prioritizes work to meet commitments aligned with organizational goals
  • Being Resilient; rebound from setbacks and adversity when facing difficult situations


Education & Experience

  • BS degree in Engineering, Engineering Technology, or Computer Science, or in other STEM majors
  • 4 – 6 years of experience working with manufacturing information systems, manufacturing automation, process control systems
  • Experience with the ThingWorx IoT Platform preferred.
  • Familiarity with manufacturing technology, such as SCADA, PLCs, and industrial communication protocols (OPC, Modbus, etc.).
  • Knowledgeable in object orientated languages and principles as well as database and web development languages such as SQL, HTML and JavaScript
  • Previous experience working with ERP and MES technologies a plus
  • Lean certification or Six Sigma Green or Black Belt certification is a plus.
  • Exposure to emerging technologies (e.g., IoT, IIoT, Cloud, etc.) and the application of these in the Manufacturing and Controls areas are a plus
  • Detailed understanding of troubleshooting methodology and experience in supporting manufacturing systems for shop floor activities
  • Strong written and verbal communication skills.
  • Strong interpersonal skills with the ability to work and effectively influence in a cross-functional organization without direct positional authority.
  • Ability to travel up to 25% of the time.

Additional Information

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit to learn more and join us in building great experiences together!

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].

*Actual pay will vary based on qualifications and other factors

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