Customer Service Representative/ Information processor

Department Overview

MVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. Utilizing a national network of digital recognition technology devices, MVTRAC aggregates and stores real-time intelligent data in a centralized, secure database, of which is subjected to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it.

Job Description

​​We are a leader in the Repossession industry. We are seeking a detail oriented, driven Administrative Processor to join our team. The position will involve processing client/agent requests while you manage a high call volume. This position requires a highly motiviated indiviual with a strong ability to work independently to complete tasks as well as within a team

Basic Requirements

• Excellent service attitude, with a focus on providing exceptional customer experiences.
• A strong team player who works well in a collaborative environment.

• Effective communication skills, both verbal and written.
• Knowledge and skills to provide telephone support. Ability to provide support to staff via telephone as a Customer Service Representative.
• A desire to learn new technology and grow professionally.
• Fluent in English (spoken and written).
• Education: High School Diploma, GED, or Certificado de Preparatoria (USA or Mexico).
• 1 year of work experience.
• Full-time availability.

  Skills

• High multi-tasking environment
• Work within multiple systems
• Utilize client/lender databases, if applies, to execute specific lender requirements.
• Work in upwards of 15 different tabs between multiple screens

*This position will be fully remote, candidate must reside in Mexico