Director, Annotations

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Who We Are: 

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
About the Role: 

• Lead the Data Annotations Program and a team of 350+ analysts, program managers, engineers and annotators.
• Drive strategic initiative planning, deliverables, prioritization, and execution.
• Be hands-on and deeply immersed in the end to end context of the annotation ecosystem
• Define Program OKRs and own execution, productivity, efficiency and reliability metrics
• Manage workforce planning and workforce management strategies
• Ensure 24/7/365 live operations run smoothly with 99% uptime
• Lead project management, product management, and quality assurance teams to high standards of excellence in delivery
• Partner with AI/ML teams to ensure all requirements are captured, prioritized and delivered to support timely model development and updates.
• Collaborate with Product, Design and Engineering Teams to ensure all requirements are captured, prioritized and delivered to support timely model development and updates.
• Lead quarterly and yearly planning from projects, to headcount and own the P&L of the org
• Communicate the health of the org, projects, and features to exec stakeholders, cross functional stakeholders and beyond.

What We’re Looking For: 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 8+ years of overall experience, including 3+ years in leadership roles, building and managing large-scale, multifunctional teams. Experience in video or data annotation is preferred.
• Strong knowledge and experience in live operations, quality assurance, project management, and building & training teams.
• Strong leadership and people management skills, including coaching, mentoring and conflict resolution. Prior experience managing large organizations (150+ people) in a remote environment across geos.
• Strong analytical and problem-solving skills with ability to collaborate with stakeholders. Excellent communication and interpersonal skills to contribute to product strategy and management.
• Experience with project management tools (eg. Spreadsheets, JIRA, Confluence, Coda, etc), and agile methodologies.
• Prior experience of working in a fast paced environment with tight deadlines.
• Experience working with Data Scientists and/or ML Researchers is a huge plus.