Director – Sales

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies – from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Job Description

What You’ll Do:

• Lead with Vision: Develop and execute bold sales strategies to boost revenue and market presence.
• Inspire a Team: Guide a high-performing sales team, fostering a culture of collaboration and success and be the face and heart of your Berlin office.
• Drive Growth: Forge strong relationships with key stakeholders and expand our customer base.
• Collaborate Across Teams: Work with Business Development, Marketing, and more to align efforts and achieve company goals.
• Strategize for Success: Conduct regular reviews and track sales activities to stay ahead of trends.

Represent our brand: Thanks to your network, you will go to different events in the region, create opportunities and close deals.

Qualifications

What We’re Looking For:

• Proven Leadership: 15+ sales experience and at least 5 years in managerial roles with a track record of success in the DACH region.
• SaaS Expertise: Extensive experience in selling enterprise SaaS solutions, especially in CRM.
• Market Insight: Deep knowledge of the DACH market and a strong network of executives.
• Bilingual Pro: Fluency in German and English, with top-notch communication skills.
• Visionary Mindset: Entrepreneurial spirit ready to thrive in a fast-paced, evolving environment.

Additional Information

Why You’ll Love It Here:

• Innovative Culture: Be part of a team that values creativity, collaboration, and continuous learning.
• Career Growth: Opportunities to advance and make your mark in a leading tech company.
• Local community, international impact: be part of a public listed company, with headquarters in San Mateo and presence all over the world.

Ready to Make a Difference?

Join us in Berlin and become the face of Freshworks in the DACH region. Let’s drive innovation and help business delight customers together!