Enterprise Solution Engineer, Workvivo

About the Team

Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees’ working lives across diverse industries globally. As part of Zoom, Workvivo aligns with Zoom’s mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions.

What we’re looking for

• 5+ years experience as a Solutions Engineer, with exposure and experience with Enterprise clients
• Bachelor’s degree in computer science, Information Technology, or related field experience.
• Have drive, ambition, and a positive attitude.
• Demonstrate trusted advisor status by demonstrating a solid understanding of the Customers business objectives.
• Able to take responsibility for the problem statement and work collaboratively to resolve issues in a timely manner.
• Have ownership and responsibility, proactively make suggestions and is comfortable leading internal projects, ability to function effectively in ambiguous circumstances.
• Able to work to deadlines and be comfortable with juggling various tasks of a different nature.
• Willingness to travel as needed to meet with customers, trade-shows, corporate events globally and participate in sales engagements.
• Propose solutions that integrate Workvivo’s platform with customers’ existing technology stacks, ensuring seamless operation and optimisation of their Employee Engagement & Communication strategies.
• Respond to technical queries and concerns during the sales process, ensuring customers’ and prospects’ technical requirements are addressed effectively.
• Strong understanding of cloud computing architectures and the SAAS model specifically.
• Strong understanding of Enterprise IT architectures and platforms, including in particular Active Directory AD, SCIM API based automated user provisioning, SAML based SSO, Intranet, Content Management Systems CMS, Document Management Systems DMS

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.