Head of Sales and Business Development

Job Description Channel Partnerships Manager Full time / Permanent Location: Bournemouth Reporting To: Head of Sales and Business DevelopmentPurpose of the Role

We are looking for an experienced and dynamic Channel Partnerships Manager to help our Travel Consultants build strong partnerships that drive sales and business growth. This is a business-to-business-to-consumer (B2B2C) role where you will work closely with our Travel Consultants, helping them to identify, negotiate and onboard successful partnerships. 

Once onboarded these partners will use their existing audiences to recommend NJT Travel Consultants expanding their opportunities for sales and business growth. 

As part of this role you will work closely with our Marketing team to create materials which both attract new partners and allow those partners to market NJT to their customers. 

You will also collaborate with our Business Development Managers who provide day to day support to our Travel Consultants around running and growing their businesses. 

Key Responsibilities

• Create and successfully implement a Partnerships Strategy for our Travel Consultants which creates and maximises opportunities in the marketplace. 

• Successfully devise and deliver a motivational and practical training programme to our Travel Consultants which covers the entire Partnership lifecycle from identifying and engaging new partners to ensuring contract renewals. 

• Support Travel Consultants in onboarding new partnerships to ensure smooth set up and maximise the opportunities available. 

• Coach Travel Consultants in building successful commercial relationships with partners; including ensuring mutually beneficial partnerships in the long term. 

• Provide ongoing coaching to Travel Consultants around working with partners to maximise bookings

• Work closely with our in-house Business Development Managers to ensure focus and consistency in the attraction, onboarding and long term success of partnerships. 

• Collaborate with our Marketing team to create campaigns, events, materials and tools that help to attract partners and then give them branded and approved assets to support them to generate bookings on our behalf. 

• Ensure partners fully understand our offering and are motivated to promote and sell our holidays. 

• Regularly review Travel Consultant, BDM and Partner’s feedback to ensure that all training, coaching and marketing materials are fit for purpose and up to date. 

• Provide ongoing guidance and support to Travel Consultants and BDMs where needed. 

Key Performance Indicators (KPIs)

• Achievement of annual sales targets.

• Number of new partners onboarded.

• Growth in sales generated through partnerships.

• Engagement and retention of partners.

• Effectiveness of training provided to Travel Consultants.

• Quality and variety of marketing assets available to Travels Consultants and Partners covering all areas of need. 

Skills & Experience Required

• Demonstrable experience in Partnership sales and account management. 

• Knowledge and proven experience of the relevant Marketing techniques and their successful application. 

• Ability to coach and mentor Travel Consultants on business development techniques in regards to successful partnerships. 

• Strong knowledge of the travel industry and with the ability to use own networks to identify relevant partnership opportunities

• Experience creating impactful training and learning materials

• Excellent data analysis skills to identify opportunities and areas for improvement. 

• Understanding of and extensive experience in creating partnership agreements, contracts, and commercial terms

• Excellent verbal and written communication skills

• Strategic thinker who can develop and execute partnership strategies

• Energetic and motivational, able to inspire Travel Consultants and partners to drive sales

• Ability to motivate, engage, train and communicate effectively with fully remote team members and stakeholders.