Lead Business Analyst – Remote

*We are open to supporting 100% remote work anywhere within the US.*

Our team is a leading provider of digital transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.

As a Lead Business Analyst, you will collaborate with product owners, technical architects, and developers to create innovative business systems. This individual is responsible for bridging the gap between development, design, and product management by eliciting, analyzing, documenting, and communicating concise requirements for implementation based on business needs. Operating in an Agile environment, the Senior Business Analyst will utilize analytical and problem-solving skills and leverage CRM capabilities to deliver optimal solutions.

Responsibilities:

• Work closely with various technical and non-technical stakeholders to understand complex business processes and define business requirements.
• Translate business requirements into concise, feasible, and verifiable user stories and acceptance criteria.
• Interact with the development and testing teams to communicate and validate requirements.
• Maintain and prioritize user story backlog.
• Work closely with business stakeholders on roadmap creation and own roadmap maintenance.
• Support the solutioning process by developing competencies in various technology platforms.
• Produce and decipher complex technical use cases, user stories, process flows, diagraming, data analysis, data mapping, interfaces, reporting and testing activities on web and hosted technologies.
• Develop functional documentation such as use cases, functional specifications, reports, and screen prototypes.
• Conduct system demonstrations for stakeholder feedback and validation.
• Conduct training and develop end-user documentation as required.
• Contribute to an Agile environment and apply best practices through cross-functional collaboration.
• Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise.

Required Skills:

• 5+ years of experience as a Business Analyst in a fast-paced application development environment
• 5+ years recent experience working in an Agile development environment as a business analyst (i.e., Scrum, Kanban, etc.)
• 5+ years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, capturing client requirements and feedback
• US Citizenship is required (required by the federal government for this position).
• Must be able to obtain Secret clearance
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Preferred Skills:

• Experience in business analysis with CRM end-to-end implementations or Custom Application Development is preferred
• Bachelor’s degree is preferred or equivalent years of experience
• Good working knowledge of the Scaled Agile methodology
• Agile/Scrum Master Certification preferred
• Working knowledge of a data modeling tool (Visio, Axure, etc.)
• Excellent analytical, problem-solving, and communication skills.
• Ability to multi-task in a fast-paced environment.
• Experience with Appian or Salesforce preferred

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range – There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$92,986.00 – $158,076.00