Leader – Visual/UX Strategy

Zoom

About the Team

As the face of the web UX team, this leader will collaborate cross-functionally with stakeholders at all level. From IC’s to executive leadership—bridging business goals with exceptional design execution.

Responsibilities

Leading & Team Management

– Lead and mentor a small, high-performing team of 4 designers and program managers. Fostering a culture of creativity, innovation, and executional excellence.

– Provide clear creative direction, feedback, and support to help the team produce their best work.

– Champion a human-centered, data-informed approach to web design, advocating for best practices in UX, accessibility, and conversion optimization.

– Drive alignment within the team and across the organization, ensuring everyone is moving toward a unified, strategic vision for Zoom.com.

Design Strategy & Execution

– Own and define the end-to-end web UX strategy for Zoom.com and various sub-properties. Ensuring the site is visually stunning, user- friendly, and business-impactful.

– Set and continuously refine the design vision, ensuring Zoom’s marketing website reflects the company’s brand, business objectives, and product evolution.

– Lead the most strategic, high-visibility web projects, setting the creative bar for the team and delivering industry-leading digital experiences.

– Ensure every detail—from high-level UX flows to pixel-perfect execution—meets the highest standards of quality and craft.

– Oversee the development and evolution of Zoom’s web design system, creating scalable, modular components that enhance consistency and efficiency. Cross-Functional Collaboration & Influence

– Act as the primary voice and advocate for web UX within Zoom. Collaborating closely with stakeholders across Marketing, Product, Engineering, Content, and Executive Leadership.

– Translate complex business and product strategies into compelling, intuitive digital experiences.

– Partner with developers and content teams to ensure seamless implementation of designs, optimizing for performance, accessibility, and responsiveness.

– Balance stakeholder input with user needs and design best practices, making recommendations that elevate the user experience and business impact.

What we’re looking for

– Senior experience in UX, web design, or digital experience design, with a experience in a leadership or management role.

– Proven experience leading high-performing design teams in a agile, high-growth environment.

– World-class design skills, with a portfolio that demonstrates excellence in UI/UX, visual design, and digital storytelling.

– Expertise in Figma, Adobe Creative Suite, and modern web design tools.

– Excellent knowledge of HTML, CSS, and the design-to-development process, ensuring seamless execution of web experiences.

– Deep understanding of web usability, conversion optimization, A/B testing, and accessibility (ADA compliance).

– Exceptional communication and storytelling skills, with the ability to clearly articulate design rationale to both executives and ICs.

– Highly collaborative and strategic mindset, with the ability to navigate cross-functional relationships and drive alignment.

– Relentless attention to detail—from defining high-level vision to ensuring every pixel is perfect.

– Experience in high-tech, SaaS, or enterprise marketing environments is advantageous.

Salary Range or On Target Earnings:

Minimum:

$124 000,00

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