Legal Information Consultant

VITA Health Group is looking to recruit members to our Legal Information Team.

The role is to provide Legal and Practical Information and signposting to a wide client base, as well as  dealing with enquiries and booking appointments.

Our consultants are expected to work with a high degree of autonomy whilst providing the highest standard of client support.

This exciting opportunity is 30 hours per week as per business need, and fully remote. The Service is operational between 08.00 – 20.00 Monday to Friday.

The Candidate

• You will have experience in an advice giving environment (Citizens Advice or other similar agency) and may have gained qualifications in this field or the Legal Discipline.
• You will have experience of listening to a client’s situation and the ability to provide up to date information and/or signposting to appropriate agencies.
• Working via telephone/email your listening skills and the ability to quickly summarise legislation and policies will be essential. You should be familiar with Microsoft Office and appropriate web browsers, able to easily access suitable sources of information.
• You will be responsible for accurately maintaining records of your interactions with client. An awareness of meeting deadlines will be essential.
• On occasion you will need to be comfortable managing clients with a level of distress and, when appropriate, involving our clinical team

Why Vita Health Group?
Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.  Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024.

This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:

• Supportive team and management
• Positive work environment
• Wellbeing and mental health support
• Trust and respect
• Autonomy and flexibility