Product Management Intern, Mobile App

Signet Jewelers is the world’s largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Position: 

The intern will act as a digital product manager working on the Mobile App, which we will be launching as a new channel of engagement, supporting an omnichannel ecosystem for our customers.

The Mobile App intern will be responsible for agile product delivery and serve as the primary point of contact for the development and testing team.  The intern will lead interactions with cross-functional teams including business, technology, design, and analytics. The intern will oversee completion of at least one end-to-end epic beginning with discovery and ending with delivery of the epic(s).  The epics will focus on the MVP of the new Mobile App experience, with an emphasis on driving value for both our customers and the business and creating differentiation from our web experience.

Responsibilities:

• Writing effective user stories, and refining them with the delivery team.

• Prioritize development work within the sprint schedule.

• Partner with testing and experience design teams to validate development output.

• Conduct independent research and partner with epic team members (Business, Technology, XD, Analytics, etc.), and product stakeholders to define the opportunity and create a supporting outline for specific components of the Mobile App.

• Complete the epic briefs, which includes the description, problem/opportunity, solution approach, constraints, acceptance criteria, metrics, level of effort estimate and target release.

• Work with epic team members to further refine the acceptance criteria that will drive solutions to the problem and opportunity defined in the epic briefs.

• Prioritize acceptance criteria, define MVP, and identify phased approach (if needed) for each epic.

• Work with experience design (XD) team member to create designs and review with Technology for their insights and feedback before finalizing designs for each epic.
• Partner with the analytics and tagging team to identify the Adobe tags in order to track the key performance indicators (KPIs) needed to measure success of the epics post-launch.

Basic Qualifications:

• Currently enrolled and pursuing a degree in Marketing, Business, Computer Science, Engineering, Design, or a related field

• Proficient in Microsoft Office, Adobe Analytics, and Jira

• Working knowledge and navigation of ecommerce sites with focus on the shopping bag and checkout path

• Understanding of user experience and design principles

• Strong interpersonal and communication skills
• Curious and analytical nature with a customer first mindset

Work Environment:

• Remote: open to all candidates regardless of location.
• Fulltime internship (40 hours/12 weeks) May – August 2025.

The salary range for this opportunity is $18.00-$19.50/hour. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience, among other factors.