Sales Development Representative


TheyDo is a fully remote SaaS B2B organisation, pioneering a brand new category in software: Customer Journey Management. In December we announced our ‘Series A’ funding round, at €12m. Our angel investors include executives from Intercom, Miro, and Calendly. We serve enterprise customers such as IBM, Cisco and Atlassian. We’re a small but mighty team, and in 2023 we will triple our headcount.

We have an enterprise sales opportunity that involves a mix of outbound and nurturing of inbound opportunities. We’re looking for a driven SDR who would like to rocket their career and help us define customer journey management. You’ll work directly with our VP Sales to help us define and build the playbook. As one of the founding SDR’s you’ll play a critical role in helping us to refine and constantly improve our sales development approach.

This is a founding role in our revenue organisation. You’ll be shaping the way we help prospect, assess and decide if our prospects want to adopt and expand our footprint at our rapidly expanding list of global clients.

What You’ll Do

  • Become the pipeline machine for the business! Build cold opportunities from scratch and nurture warmer leads to pass to an AE
  • Help us convert our qualified leads by tailoring personalised outreach through interpretation of product and marketing signal, in combination with your own desk research
  • Cold outreach based on ideal customer profiles and ideal company profile insights
  • ID, nurture and convert high potential ‘slow simmer’ leads for our sales organisation
  • Share improvement points that can help our sales and growth teams to automate key parts of assessment
  • Take a consultative approach. Understand our users’ challenges and go above and beyond to demonstrate how we can fix them
  • Help us define and build the playbook. As one of the founding SDR’s you’ll play a critical role in helping us to refine and constantly improve our sales development approach

What we’re looking for

  • 6+ months minimum experience as a sales development representative or similar role (BDR, ADR, etc.) in a SaaS company
  • Adaptability – someone who gets bored executing and tweaking the same old playbooks. We’re an early stage startup so change is our ‘normal’.
  • Experience within a product led growth or B2B enterprise sales will help but is not a must
  • Experience serving CX or UX will help but is not a must
  • A self-managed individual that thrives in a scale-up phase where things move fast and sometimes break
  • A learning & growth mindset

What we offer:

  • Competitive compensation and pre-IPO equity – we like to give our employees ownership with our stock package. When TheyDo succeeds, we all succeed
  • Fully remote working with flexible hours – we’re staunch advocates for autonomy and flexibility. Work from anywhere in Europe, + or – 2 hours CET
  • Company events – we regularly connect in-person to strategize, reflect or simply have fun. Our most recents offsites were held in Belgium and the Netherlands
  • Flexible holiday days – we love what we do, and equally love taking a break. We expect you to take a minimum of 25 days per year (in addition to public holidays)
  • Professional development reimbursement – we value learning and are happy to support you with books/conferences/courses that will benefit you in your role
  • Mental health/wellness reimbursement – we’ll support you in looking after your body/mind (meditation, mindfulness, or a yoga/gym membership, up to €30 p/m)
  • Paid parental leave – we’ll provide financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer – fully paid)
  • Home office or co-working support – we offer everyone the choice of home office reimbursement (one-off, up to €1,000) or co-working support (up to €300 p/m)
  • Latest Tech & Tools – Macbook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, and G:Suite to work collaboratively and asynchronously
  • Continuous growth of our benefits package as we continue to grow in size

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