Sales Operations Senior Analyst

About the Role:

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

Confluent is seeking a highly motivated individual to help enable our sales teams to over-achieve through data-driven operational planning, excellence in execution, and providing first line support. Your role is critical in aligning KPIs to the regional strategy, setting the right targets for success, and driving the GTM rhythm of the business (forecast, pipeline, QBR and other cadences) to achieve business unit goals. You will work closely with Sales leaders, Sales Operations, and other cross-functional teams to ensure alignment and successful execution of our strategic objectives.
Confluent has a strong culture of data-driven decision-making; requiring timely, accurate, and actionable intelligence that delivers significant business value. We’re looking for a hands-on and motivated self-starter who’s passionate about using data to help us measure every area of the business and influence decision-making.

What You Will Do:

• Drive excellence in execution by driving the GTM rhythm of the business for your teams, including regular weekly, monthly, and quarterly reporting; forecast calls; pipeline councils; and be an active contributor to QBRs and other meetings.
• Lead business critical initiatives to improve operating efficiency and performance, own vital sales metric analyses, and help develop the go to market strategies that will drive revenue growth for years to come.
• Operational Planning by leading annual planning for your sales theater with responsibilities including coverage modeling, segmentation, territory design, and quota setting in partnership with Sales, Sales Operations, Finance, and other stakeholders.
• Provide in-depth business analytics that informs planning and other strategic decisions, and helps Confluent to maximize market penetration and sales team attainment.
• First-Line support for Regional Sales Leadership becoming a trusted partner to your GTM teams.
• Collaborate with Sales, Customer Success, and other cross-functional leaders to identify opportunities to optimize the business, and participate in the execution of those projects.
• Lead special projects for your region to improve operational efficiency and productivity.

What You Will Bring:

• BA/BS degree preferred.
• 2-4 years of experience in sales operations, business operations, consulting, or a related discipline. Experience within the SaaS industry is a plus as well.
• Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences.
• The ideal candidate is a self-motivated leader who has strong business acumen, communication skills, and a data driven approach to solving complex issues.
• Endless curiosity and a need to dive deeper for understanding.
• Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners.
• Advanced excel skills required. Familiarity with Salesforce, SQL, and Tableau are a plus