Salesforce QA Engineer

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not just order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.

Key roles and responsibilities include:

• Perform testing on features and functionalities in Salesforce Service Cloud, Sales Cloud, and Experience Cloud
• Work closely with cross functional teams including business analysts and developers to validate the business requirements through functional, system integration, regression and UAT testing
• Collaborate effectively with the Product owners, Business Analysts, development teams, stakeholders to understand system architecture of the product and design for effective test planning.
• Create detailed test plans, test cases, test data, and test scripts including development of documentation, prioritization and estimates of work effort.
• Identify bugs quickly and communicate them clearly and accurately to dev teams
• Investigate blockers and report them in a timely manner for quick resolution
• Utilize JIRA for defect tracking, ensuring accurate documentation and communication of issues.
• Experience working in an Agile environment
• Contribute to the continuous improvement of our QA processes. Create and maintain documentation related to new features and enhancements on Salesforce platform.

Basic Requirements

• 3+ years hands-on experience with testing applications on Salesforce platform
• Experience in creating, executing and debugging automated test scripts using java based automation framework
• Experience in test methodologies including automation, functional, qualitative, and performance against iterative development
• Excellent analytical and problem solving skills
• Strong communication and interpersonal skills.

Preferred Experience and Skills:

• Salesforce, SQL, Selenium, Java