Senior Content Writer

As a Senior Content Writer, you’ll create compelling content that elevates both marketing and user experience. Your work will shape our online presence, engaging and informing our audience effectively. You’ll work cross-functionally to develop content strategies that align with business goals, improve user engagement, and drive online conversions. This role is ideal for an experienced writer who is comfortable balancing creative storytelling with data-driven content optimizations.

About the Team

The Online Web Team is responsible for designing Zoom’s websites. This includes improving the product marketing pages, pricing, checkout, supporting new product introductions, and ensuring a seamless customer journey. You’ll report to the Online UX Group Manager and work closely with Product Managers, Designers, Marketing Managers, and Researchers. Together, you’ll craft a cohesive and engaging user experience. Our team values collaboration, creativity, and a user-first mindset.

Responsibilities

• Developing and executing content strategies that align with business objectives and user needs.
• Writing clear, concise, and engaging copy for marketing and UX touchpoints, including product pages, promotional content, and UI components.
• Partnering with design, brand, and product teams to create consistent messaging across all online platforms.
• Ensuring consistency in terminology and maintain internal documentation for content standards.
• Staying up to date on Web trends and best practices to keep content relevant and effective.
• Participating in early product and UX design sessions, providing insights on content strategy and copy.
• Managing multiple content projects across platforms, ensuring alignment with brand voice and objectives.

What we’re looking for

• Have 8+ years of experience in Marketing Writing, UX Writing, and Content Strategy, ideally within eCommerce or SaaS environment.
• Be fluent with Figma and other visual design collaboration tools.
• Have a data-driven approach to content strategy, with experience using analytics and A/B testing to inform copy decisions.
• Demonstrate excellent collaboration skills, with the ability to work cross-functionally in a dynamic environment.
• Be highly organized with the ability to manage multiple projects and meet deadlines.
• Be a proactive problem-solver with a passion for user-centered design and impactful storytelling.
• Have excellent written, verbal, and presentation skills.

Salary Range or On Target Earnings:

Minimum:

$97 600,00