Senior Product Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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***This is a virtual position located in the United States

We are seeking a data-driven and energetic Senior Product Manager to work on Hotel products across Amex GBT. You will be working with a diverse and global group of colleagues representing design, engineering, data science, marketing, account management and customer support. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and complete a fast-paced set of product priorities, competitive pressures, and market opportunities. Join us if you want to help shape the future of Amex GBT’s Hotel business.

What You’ll Do: 

• Envision business goals, opportunities and develop features and products
• Use data and judgement to craft our strategy and define clear, prioritized roadmaps
• Develop and evangelize an understanding of our business traveler struggles and aspirations
• Lead the execution of products from inception through deployment
• Rigorously complete experiments and measure outcomes
• Motivator of change that can influence the broader organization and community of Amex GBT leaders
• Anticipate delivery risks and handle trade-offs
• Collaborative leader who builds a constructive working culture across Product, Technology and partner groups
• Form relationships and make clear decisions with teams with varied strengths

What We’re Looking For:

• Business oriented, analytical and problem-solving oriented approach
• Strong quantitative skills to establish key metrics, set goals, and identify outliers and opportunities
• Strong strategic perspective and ability to think through big-picture issues coupled with bias for action to get things done
• Proven ability to drive focus on product priorities, and excellent communication skills to explain to colleagues why they are indeed the priorities
• Strong customer awareness and empathy
• Understanding of and experience with modern approaches to User Experience and Agile development
• Ideally 10+ years of product management experience, with B2B and Travel industry experience a plus

Applicants Located in Los Angeles (LA) County: A Conditional Offer of Employment for this role is contingent upon a review of an applicant’s criminal history. The Company has good cause to conduct a review of criminal history for this specific position based on the job duties (see listed job duties above) and because the role will involve access to confidential company information, including trade secrets and proprietary know-how; or client-sensitive information and financial records; or access to credit card data and confidential client information or data.