Senior Product Manager (Cloud)

Job Purpose

To partner with Engineering teams within Technology, providing clarity of business requirements across relevant product stream areas and acting as a bridge between the technical and business worlds. This role will directly partner with one or more Engineering Team Leads, to be a key go-to person within a specific product area, sharing responsibility for product realisation to deliver great products and solutions for our clients and stakeholders.

Roles & ResponsibilitiesKey Responsibilities:Leadership

• Partners with Engineering Team Lead(s) and acts as the go-to person for particular product areas covered by the teams
• Establishes product alignment within Technology being the voice of the vision/strategy/priorities within the division
• Role models behaviours and applies Ocado Technology principles in day to day work

Product Knowledge

• Champions the product vision & ensures the plan is in line with vision and goals and continues to be fit for purpose throughout roadmap delivery
• Provides product expertise based on a sound understanding of the platform and capability requirements, signposting to technical knowledge where needed
• Effectively gather user feedback to continuously refine the product roadmap
• Defines scope & prioritises stories to maximise business value

Insight & Innovation

• Actively seeks out opportunities for incremental value in achieving product goal commitments
• Works with other PMs to continuously improve realisation processes and policies that govern it
• Monitors progress, looking for ways to improve the product & make adjustments based on strategic goals
• Contributes to documentation that is shared with relevant stakeholders as new features are developed and released
• Proactively shares product knowledge, insight and tools with others Ocado Technology and representing Ocado expertise externally when necessary
• Maintains an appropriate level of skills and the necessary capacity to fulfil product realisation responsibilities

Delivery

• Shares accountability with the Engineering Team Lead to drive the team towards realising defined goals
• Applies fit-for-purpose agile processes, escalating and removing obstacles in workflow wherever required
• Maintains a list of planned work and its order of priority for delivery purposes at an appropriate level of granularity
• Manages expectations within Technology for the rate of delivery required to achieve our platform goals

Stakeholders

• Applies strong emotional intelligence when working with other teams and departments to manage interdependencies between platforms and products effectively
• Builds strong relationships with stakeholders – establishing methods for obtaining product feedback
• Understands complex concepts and can follow discussion with stakeholders including end users

Collaboration

• Forms close working relationships with peers and key stakeholders, creating an environment of open collaboration
• Facilitates and works closely with teams in estimation and review sessions, challenging appropriately to meet product goals and achieve product vision
• Works closely with UX teams to ensure product design is focused around usability and quality

Problem Solving

• Leverages multiple sources of information to analyse user, system, and customer behaviour to diagnose and form clear recommendations
• Evangelises and embeds best practices in tracking, analysis, and data-driven problem solving
• Drives through issues and ambiguity with a structured approach and facilitative approach

This role description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties.

Knowledge, Skills and ExperienceKey Competencies

• You actively lead and role model Ocado Technology behaviours
• You contribute to being part of a high performing product teams, working alongside engineering
• You respond positively to new / changing business requirements and prioritise accordingly
• You are highly organised and able to plan, manage, track and deliver effectively
• You are assertive but diplomatic and have a bias for action, collaboration and optimism
• You proactively solve problems, facilitating decision making processes and comfortable putting together recommendations based on insights drawn from data
• You are comfortable sorting out ambiguity and bring structure and clarity of purpose to a conversation
• You communicate directly and clearly, with a strong emphasis on careful listening
• You don’t settle for good enough, you strive for great in every aspect of your work
• You have a great track record of working with engineering and design teams so that people will always want to have you in their teams
• You share knowledge with others internally
• Autonomy – accepts ownership of what they do; relishes empowerment to drive innovation; take accountability and responsibility of own actions.
• Learn Fast – ability to learn fast through experimentation; understands that failing is acceptable; recognises the importance of learning from failure quickly, without attributing blame.
• Leadership – proven ability to inspire, motivate and empower others; able to make tough decisions and handle difficult situations and face major challenges with positivity, confidence and pragmatism; adept communicator.

Key Experience:

• Relevant experience in the software technology industry.
• Deep understanding of the SDLC processes. Experience of working on the engineering position (software, cloud, SRE, other) and technical background strongly recommended.
• Experience in working with at least one cloud platform (AWS, GCP or other).
• Strong understanding of networking and runtime areas in cloud infrastructure
• Ability to read and understand the software technical documentation
• Passion to technology, curiosity and ability to make a constant discovery of the cloud platforms offering and conduct analyses of the complementary tools available on the market
• Experience with managing products built by engineering teams
• Knowledge of working with multiple functional areas, including product management, engineering, UX/UI
• Proven ability to plan, mange, track and deliver on commitments
• Ability to work in a team effectively and / or work autonomously
• Ability to handle multiple competing priorities in a fast-paced environment
• Defining product roadmaps, building collaboratively with design and engineering peers, and shipping at scale
• Capture, documentation and communication of requirements to support product realisation
• Language: English (C1), Polish (B2)

Benefits

• Permanent Contract
• Multi-Sport Card
• Medical Insurance
• Life assurance
• Lunch Vouchers
• Training and Development opportunities