Sr. Analyst, Implementation Systems (Credit Conversions)

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

The Sr. Systems Implementations Systems Analyst supports the successful implementation of various payment processing projects through execution of various technical tasks and quality checks.  You will lead client consultation on business and technical requirements, and incorporate the requirements into the overall project plan. You will be assigned most complex, highly visible client projects, and will assume technical leadership role for assigned projects, coordinating all phases of operational implementation of technical project deliverables.

Role Responsibilities

• Meet with client to discuss specifications, work with client and vendors to determine project options, and facilitate meetings with key client personnel including IT for network connectivity, file mapping, and project technical specifications
• Extensive knowledge and understanding of all PSCU products and solutions associated with debit and/or credit card processing and how they are implemented in conjunction with the setup of new debit and/or credit card programs.
• Work with credit union staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time
• Complete gap analysis to define system set-up requirements
• Provide consulting and guidance to client on the best approach to meet their business requirements for assigned projects.
• Identify and report outstanding issues to the assigned project manager; assist with issue resolution
• Ensure quality in the project process; communicate technical aspects and requirements of projects with third-party vendors internal Project Support Team
• Provide technical support to credit unions during the design, development, and implementation phases of the project
• Validates system parameters and conducts testing; modifying program parameters when necessary
• Provide Post implementation  support for new Velera projects
• Assist with consulting and guidance on resolving major Production issues by  identifying impact and by defining and implementing a resolution for resolving

Role Requirements

Education: 

Bachelor’s degree in Systems, Business Management or related field, or equivalent combination of education and experience required.

Experience: 

• Seven (7) years of related experience in the payment processing industry required.
• Thorough understanding of payment card products, support services, and processes required.
• Five (5) years of related experience in business or system analysis.
• Three (3) years of client-facing project support experience required. First Data platform experience preferred.
• Experience required in completing card processing conversions that require migrating data from one processing platform to another.