Sr. Analyst, People Analytics

Sonder

Sonder’s mission is to revolutionize the hotel industry and provide a better stay for everyone. No two Sonders are the same – each property is custom-designed and contains a mix of rooms, suites and apartments. While each Sonder is unique, our mobile app allows guests to navigate effortlessly during their stay. From check-in to check-out, everything they need is right at their fingertips. Being better is a never-ending quest and revolutions don’t happen overnight. But, together, we can forever change the way people stay, for the better.

We are looking for someone who breathes hospitality operations and is energized by the opportunity to optimize, motivate and inspire a team to deliver an exceptional experience for Sonder guests. Our Sonder properties are spread across a city, with different shapes, sizes, ages and styles, and we pride ourselves on offering hotel-like service. This is what you will do.

Life in Sonder

We aspire to create a workplace where employees can thrive. Our culture shapes how we make decisions, how we hold meetings, how we communicate, and how we treat each other. It’s the coordinated way we work that gives us a chance to realize the epic tale we hope to be a part of. Our leadership principles are a fundamental part of our culture and play a vital role in guiding the values ​​and actions of our team members. Each of these principles is at the heart of our action. 

We are looking for a Senior People Analytics Analyst to help us grow our People Analytics function. In this role, you will be a key member of the HR strategy team by automating all HR technologies and implementing a strategic HR dashboard to ensure that all HR team and the business have access to critical metrics and information to make informed decisions about Sonder’s most valuable assets, our EMPLOYEES! 

The Senior Analyst of People Analytics will report directly to the Senior Director of People Strategy and Total Rewards and will work transversally with the People management team (and with leaders of other organizations) in order to centralize all data and analyzes relating to people within a center of excellence. 

The opportunity:

  • Implement and centralize all employee data as a key player in the People Analytics department.
  • Automate data and reporting across all HR systems and platforms.
  • Launch and manage a strategic dashboard with essential information for the business and the management team.
  • Create Sonder’s people analytics strategy and approach moving forward.
  • Create and manage human resources dashboards that are presented to the management team and the board of directors.
  • Work on personnel analytics projects related to overall personnel strategy (e.g., compensation-related projects).

What we are looking for:

  • Bachelor’s degree in finance, economics, human resources or a related field and more than 4 years of experience.  
  • 3+ years of professional experience in HR data processing and analytical process streamlining/automation , including database creation.
  • 3+ years of professional experience in developing workforce dashboards using visualization tools e.g. MS Office, PowerBI, Tableau, etc.
  • 3+ years of professional experience in formulating workforce planning strategies using data from analytics
  • 3+ years of experience in presenting analysis results to stakeholders from different business units.

Desired skills and requirements:

  • Knowledge of programming languages, e.g. SQL, Python, Alteryx, R, SAS, etc.
  • Knowledge of Workday HCM functionalities.
  • You have good oral and written communication skills; you are able to effectively communicate status, issues and risks to the entire team.
  • Proficient in Google sheets, Microsoft Excel, Word and PowerPoint.
  • Excellent customer service and cross-functional interpersonal skills.
  • Strong desire to continually learn and improve.
  • Excellent organizational skills and ability to prioritize multiple projects.
  • Great attention to detail.
  • Experience in the technology sector is strongly desired.

Benefits

We offer our employees attractive travel benefits across all Sonder locations, as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include

  • Competitive remuneration
  • Generous action plan
  • Medical, dental and vision insurance (if applicable)
  • Flexible vacations
  • Wellness and volunteering days
  • Free annual credits and discounts for staying at Sonders
  • Workplace Flexibility (for remote positions only) #ABetterWaytoWork

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