Supervisor, Revenue Cycle Management

Plan, prioritize, coordinate and monitor activities in the department to ensure accurate, timely, and efficient service. Manage, train, and evaluate staff to achieve and maintain department standards. Develop and deliver programs that support business needs. Oversee all aspects of the Revenue Cycle Management claims adjudication and payment process to ensure accurate, timely, and efficient accounts receivable management.

Lead projects for the division from inception to completion

Provide business partners and key executives with customer perspective and facilitate timely response to complex business challenges and opportunities

Recommend and implement procedural and systems changes to deliver quality service to internal and external customers

Manage business solutions that anticipate and resolve complex issues related to all aspects of claims payments, including production, operations, planning, staffing, and budgeting

Establish and monitor production goals, policies, procedures, and systems related to all aspects of day-to-day operations

Develop staff to successfully achieve all goals and objectives

Work with management and staff to continuously improve skills and processes

Prioritize, assign, and distribute work to ensure responsibility is at the appropriate level and team member’s skills are developed to support business needs

Identify and prioritize training needs and coordinate training programs that address the unit’s business needs

Ensure effective communications are maintained within the department and externally where appropriate.  Inform employees of department plans and progress.  Conduct employee meetings and feedback sessions on a regular basis

Coordinate with other units/departments to facilitate special requests, coordinate tasks, and resolve escalated issues

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in related field or equivalent experience

Minimum of 2 years of leadership experience in a business-related environment

In-depth knowledge of medical claims processing

In-depth knowledge of federal and state claim regulatory policies

In-depth knowledge of business systems and applications

Excellent verbal and written communication skills

Ability to work with all levels of employees and management

Clean credit history as reported by credit report

Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $47,500.00 – $98,750.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.