Team Assistant

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products – we want to solve problems and change lives through Monzo ❤️

📍Dublin – office based | 💰€55,000-€65,000 + Benefits | Hear from the team ✨

⭐Our European expansion team

Monzo Europe is an Irish-based subsidiary of the Monzo Group which will, upon authorisation, be the base for Monzo’s expansion as a bank in the European Union. This is a unique opportunity to be among the first team members on the ground in Dublin.

We know that an excellent Team Assistant leads to better outcomes for our customers by enabling the performance of the leaders and teams they support.  You’ll work closely with our EU Leadership team to provide direct support and to enable them to do more as you are taking care of the details. Joining the European collective, you’ll collaborate with our existing UK team to keep Monzo running and to continue to raise the bar on what great support looks like.

You’ll also be at the heart of all things engagement, culture & community at Monzo Europe. You’ll focus on helping to bring Monzo magic to the forefront of a Monzonauts experience, whether they’re based in the Dublin offices or work permanently from home. No two days are alike as you’re responsible not only for running the office, providing diary support for our leaders, but also new employee onboarding, company events and engagement strategy. We collaborate throughout the business to achieve great things for our Monzonauts that keep them safe and satisfied.

🔑You’ll play a key role by…

• Managing our leaders’ time to ensure their diaries are accurate, free from clashes, prioritised and creating space for them to get work done. Proactively supporting them to keep their plates spinning.
• Owning the logistics of your leaders work life and their events. This could look like arranging travel arrangements, planning socials for their team and ensuring they have a meeting room for every meeting.
• Supporting important weekly meetings including taking minutes and recording actions.
• You’ll work closely with our building/office management teams to ensure Monzonauts are feeling engaged and working effectively to make the office a great and safe place to be.
• Supporting our People team to ensure a smooth onboarding process for our new joiners, including onboarding.

🤩We’d love to hear from you if …

• You have excellent English written & verbal communication skills.
• You’re calm under pressure and have a positive attitude.
• You’re resilient and tenacious in your approach to getting things done.
• You have strong problem solving skills and are able to context switch with ease.
• You have the ability to work to deadlines and prioritise time sensitive workloads.
• You’re not afraid to ask questions to gather the context you need to work autonomously.
• You have the ability to work well independently & work collaboratively as part of a team to get things done.
• You have Fluency in MacOS, Slack, and GSuite tools and the ability to adapt to learn new systems and processes.
• You have a heart for People: You create fantastic employee experiences and nurture an inclusive environment.
• You’re a Monzo ambassador: you embody our culture and values, ensuring they shine through in every interaction.

🙌What’s in it for you

💰€55,000 €65,000 ➕ share options.

📍This role will be based in our Dublin office, 5 days per week.

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚€1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps

• Recruiter call
• Initial call followed by a take home task
• Role Specific + Behavioural Interviews

This process should take around 4-6 weeks – your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.