Technical Writer

Crossroads Talent Solutions

Crossroads Talent Solutions, LLC (Crossroads) is a Small Business Administration (SBA) 8a Business Development participant, Department of Veterans Affairs Certified Veteran Owned Small Business (VOSB), and State of Maryland Department of Transportation Minority and Disadvantaged Owned Small Business, with over 20 years of professional experience in the military, government, and the private sectors.

Job Overview

Crossroads is seeking a qualified individual to serve as a Technical Writer to support the The Health Resources and Services Administration. The Health Resources and Services Administration (HRSA) supports many newborn screening activities which were authorized by the Newborn Screening Saves Lives Act of 2007 (P.L. 110- 204) and reauthorized by the Newborn Screening Saves Lives Reauthorization Act of 2014 (P.L. 113-240). The Technical Writer is to write one report: the Secretary’s Report to Congress on Newborn Screening Activities for 2023 and 2024.

Job Duties:

-Follow the federal Plain Language Guidelines when developing products. The Plain Language Act of 2010 requires federal agencies to create communications that are clear and understandable to the public.-Produce content that follows federal plain language guidelines. All text content must aim for a Flesch-Kinkaid Reading Ease score of at least 60. HRSA’s Office of Communications’ liaisons use Readable to review, update, and score content. -Contractor shall work with the COR and program communications liaisons and use Readable to review, score and enhance the content.-Use’s Checklist for Plain Language and HHS’s Plain Writing Checklist as guidelines.-Ensure that all materials adhere to federal copyright laws including the citation of sources in endnotes or footnotes; obtaining written permission to reproduce, reprint, or adapt existing materials used in the creation of materials under this contract; and including credits for images, which include photographs, pictures, illustrations, tables, charts, figures, and graphs.-Ensure that all materials adhere to the Government Printing and Binding Regulations, including the prohibition on commercial advertising which says, “No Government publication or other Government printed matter, prepared or produced with either appropriated or non-appropriated funds or identified with an activity of the Government, shall contain any advertisement inserted by or for any private individual, firm, or corporation; or contain material which implies in any manner that the Government endorses or favors any specific commercial product, commodity, or service.” – (Title III-General Provisions, 13. Advertisements, Commercial.)

-Ensure that all materials do not contain any non-federal logos (since logos are a form of institutional advertising); that materials do not contain contact information for non federal organizations, except the website address for informational purposes; and that all materials do not contain any contact information for individuals.-Ensure that all materials do not contain the name of the contractor or subcontractors since this is also a form of advertising.-Ensure that all materials adhere to the prohibition against referring to lobbying in materials produced with appropriated funds. The prohibition against lobbying also includes grassroots lobbying, which is advocating for a change in legislation at the federal, state, or community level.

-Participate in two (2) teleconference meetings (duration: 1 hour) between HRSA staff and CDC staff. The COR will schedule the meetings and invite federal staff members. -The contractor shall participate in these teleconference meetings to incorporate feedback into the report.-Provide an agenda three (3) business days before each meeting.-Provide meeting minutes three business (3) days after each meeting.-As directed by the COR, incorporate information provided during the teleconference meetings into the first draft Secretary’s Report detailed in Task 3.3.

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled

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