Customer Supply Chain Analyst

What you will do

As a Supply Chain Customer Service Analyst, you will direct, plan, coordinate and establish relationships and protocols to service the customer/customer group assigned, consistent with company objectives. This role will support minor accounts and back up Sr Supply Chain Customer Service Analyst.  This role works and supports the commercial sales team: account managers, sales directors, managing directors, and VP level to execute weekly order processing, line changes, sales promotions etc. in line with customer expectations. 

How you will do it

• Single point of contact for sales teams regarding overall order status, inventory levels, outstanding shipments, and any other production related items

• Responsible for supporting the largest and most critical accounts for the organization

• Coordinate with Regional Planner(s) and Supply Chain to reduce the risk/impact of customer line changes, customer differentiation projects, and demand swings

• Responsible to communicate change and any other adjustments that might directly affect their account, in writing, to the appropriate audience and follow through

• Attends inquiries, comments, and complaints from customer headquarters, account managers/sales directors

• Liaison with other departments  (e.g. Logistics, Supply Chain, Finance, Engineering & Operations) for order completion and order shipment

What we look for

• Bachelor’s degree in Operations Management, Supply Chain, Business or equivalent experience

• A minimum of 3 + years of working experience

• Inventory Analysis/Production and Inventory Control, Supply Chain, Customer Service, and/or Logistics experience strongly preferred

• Proficiency with Microsoft Office Suite

• Solid understanding of inventory management concepts

• Advanced Word, Excel, PowerPoint, Business Objects and Power Query experience preferred

• Able to travel up to 10%

For residents of New York City, New York, California, and Washington state only, as required under applicable pay transparency laws, the expected salary range for this position if filled remotely is $84K Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Clarios’ variable pay program, subject to the program’s conditions and restrictions. 

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What you get:

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, perks, and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide market share leadership
• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility

Who we are:Clarios is the creator behind the world’s most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry. Clarios, formerly Johnson Controls Battery Group, is currently a Brookfield portfolio company. Learn more about us at www.clarios.com.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.