Program Manager, Clinical Research

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

The Role

Abridge is looking for a Clinical Research Program Manager to join our team! As program manager, you will coordinate and oversee efforts to produce ground-breaking research on the impact of Ambient AI on clinical practice and outcomes.  

This is a critical role where you will be tasked with managing research within Abridge, a leader of generative AI in Healthcare. Reporting to the Chief Clinical Officer, you will work closely with academic medical center researchers and our internal implementation and customer success teams, to help us continue in our mission to to eliminate clinician burnout.  The research portfolio  includes translating data to power marketing case studies and white papers, EHR and survey-based  health services research, and clinical trials.

What You’ll Do

• Be the primary oversight specialist to coordinate multicenter studies under Abridge Research Collaborative (ARC)

• Collaborate with health system clients on study design, data collection and maintain clinical research databases, including from clinician and patient surveys, product and electronic medical records

• Respond in a timely manner to special projects or queries related to the data

• Design systems and structures for file management

• Track progress on ongoing research studies, conference abstract submissions and other academic works occurring internally and across our health system clients. When relevant, you may be asked to draft documents including research abstracts, posters and research manuscripts.

• Organize the research proposals review process under ARC, working with co-chairs and steering committee members to complete evaluation of proposals 

• Organize and coordinate research meetings, draft agendas, write meeting minutes and track action items for ARC and related research meetings on behalf of Abridge

• Facilitate and assist in the drafting of thought-leadership positions pertaining to research on the clinical impact of Ambient AI technologies in healthcare

• Collate data in Excel from client sites

• May assist principal investigators  in defining information and plans required to accomplish the goals of studies

• May design and compile materials which aid our implementation team and client implementation counterparts streamline site data collection and survey administration

• Meet regularly with ARC co-chairs to review data accuracy and overall progress of ongoing studies. Participate in all mandatory meetings to develop knowledge of Institutional Review Board (IRB) and other regulatory requirements

What You’ll Bring

• Master or PhD degree in health-related discipline, or equivalent experience

• At least 3 years of clinical or health services research administration experience e.g. in a pharmaceutical company,or  health system

• Familiarity working with EHR-based data and survey data 

• Excellent project management and organizational skills

• Excellent verbal and written communication skills

• Proven ability to work cross-functionally with research and clinical teams

• Excellent Microsoft Office skills, particularly with Excel

• A penchant for achieving timeline goals and supporting team members to do so together 

Ideally, You Have – Optional

• Experience using statistical software for data management and basic analysis (e.g. STATA, R, SAS)

• Prior startup experience

• Medical writing experience e.g. primary research, abstracts, posters, perspective pieces and/or commentary geared towards outlets including medical news and peer-reviewed journals

Why Work at Abridge?

• Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI.

• Unlimited PTO for salaried team members, plus 12 national holidays

• Comprehensive and generous benefits package:

• 16 weeks paid parental leave, for all employees

• Flexible working hours — we care more about what you accomplish than what specific hours you’re working

• Remote work environment

• Equity for all new employees

• Generous equipment budget for your home office setup ($1600)

• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.

• Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator’s mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe – Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.