VP, Michigan State Manager

Who We Are
Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are currently seeking an initiative-taking and qualified individual to join our Direct Division as our VP, Michigan State Manager. You will be responsible for the day-to-day operations of a defined U.S. geographic area (e.g., county, multiple counties, area, region, state, multiple states). Implements operational efficiency improvements, which may include, but are not limited to, standardization of systems, quality control, safety, site selection, facility design, and customer satisfaction. Responsible for the revenue generation in branches and key accounts within a geographic area or market. Generally, manages Branch Managers in multiple offices by ensuring strategies are implemented.

The successful candidate:

• Directs and develops the implementation of goals, objectives, and work standards for a Functional Unit without focus on the daily operational activities.
• Develops and directs the implementation of policies and procedures that comply with regulatory and statutory guidelines, rules, and standards.
• Plans, organizes, administers, reviews, and evaluates the activities of professional, technical, and office support staff through subordinate managers and supervisors.
• Contributes to the overall quality of the Functional unit by developing work teams and by reviewing, recommending, and implementing improved policies and procedures.
• Develops, coordinates, and provides for overall administration of the Functional units annual and strategic goals.
• Confers with Executive Management regarding departmental requirements and solutions; facilitates the resolution of problems and the development of new initiatives to support business segments.
• Authorizes projects, sets priorities, approves designs, and cost estimates for projects.

Knowledge and Skills

• Demonstrated competency in creating and executing on strategic plans.
• Proven record of leading large, complex projects with multiple stakeholders and driving organizational change.
• Demonstrated success with meeting the needs of a wide range of employees while driving team performance, monitoring results, and appropriately allocating resources.
• Possesses and applies comprehensive knowledge of principles, practices, and procedures of field of specialization to the successful execution of multiple complex projects.
• Strong experience and knowledge of functional tools and infrastructure
• Progressive experience in leading employees in multiple locations, and considerable experience developing and implementing solutions.
• Possesses strong problem solving, collaboration, critical thinking, team building, and presentation skills.
• Results oriented with strong time management and project management skills and must be highly organized and driven to succeed.
• Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential.

Typical Education

• Bachelor’s degree or equivalent combination of education and experience.

Typical Range of Experience

• 3+ years demonstrated management skills of a large and complex group. Experience in the title, settlement service industry preferred.
• Position requires in-state local travel.
• Preference given to qualified candidates willing to reside within MI.

What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.