Facilities Manager -Vancouver, BC Area

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is currently seeking a dynamic individual for the role of Facility Manager to safely manage and provide leadership to a team of highly skilled individuals. The successful candidate must be Client focused and able to manage through stressful situations – consistently make effective, high-quality decisions; must develop and effectively manage client and customer relationships.

Please note this role will be for the Vancouver, BC region and candidates will need to be based nearby.

WHAT YOU’LL DO

• Execute operations & maintenance plans safely and in alignment with client goals.  Ensure all Client and JLL safety procedures are followed.
• Work with Regional Facility Manager (RFM) to oversee the delivery of maintenance and repair services
• Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the IFM team and the client.
• Support the Senior and Regional Manager in the implementation of short and long-term projects for the client project
• Review monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
• Assist with the development and implementation of the annual management plan for the buildings within the portfolio
• Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
• Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
• Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met, including afterhours when necessary
• Ability to access, analyze and utilize data to drive continuous improvement is a must.
• Develop a strong collaborative team-based environment.
• Ensure compliance with JLL minimum operational audit and safety standards
• Assist in the development and management of the detailed, zero-based annual operating budgets
• Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
• Other duties as assigned

WHAT WE’RE LOOKING FOR

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis is required; MBA is a plus.
• Minimum of 8 years industry experience required either in the corporate environment, third party service provider or as a consultant
• Experience with management of multiple facilities of different functions
• Experience with managing teams budget responsibilities, supplier management, problem solving, and client/ customer relations
• Customer Experience (Cx) focused
• Strong organizational and management
• Strong interpersonal and supervisory skills
• Strong presentation skills
• Excellent verbal and written communication skills
• Proficient in MS Office, and MS Share Point
• Computer proficiency in CMMS Supervisory Responsibilities
• Ability to matrix manage both technical and administrative staff; experience in matrix management organization is desired.
• Ability to supervise vendor performance during normal and off hours including weekends when necessary

WHAT’S IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate
• Deep investment in cutting-edge technology to power your work
• Comprehensive and competitive benefits plan
• A supportive, caring and diverse work environment designed for your growth and well-being

Estimated total compensation for this position:

85,000.00 – 95,000.00 CAD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Vancouver, BC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!