Senior People Technology Analyst (Workday)

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.

We’re looking for a Senior People Technology Analyst to play a crucial role in the implementation, maintenance, and optimization of Workday as well as the support and administration of additional People Technology systems and integrations that fall under the People Team’s purview. This role involves working closely with cross-functional teams and end-users to ensure the effectiveness of our People Systems.
About the role

• Location: Ontario, Canada
• Full-time
• Reports to: Manager, People Technology
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We’ve structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: $110,000 – $147,000
    • Zone B: $103,000 – $138,000
    • Zone C: $97,000 – $130,000

As a Senior People Technology Analyst, you’ll:

1. System Implementation, Configuration and Integration Development
   1. Plan and execute medium-to-large size projects to enhance People processes; scope and develop new scalable processes as Webflow evolves
   2. Lead implementation and configuration of Workday and other People Systems functionality/modules as well as related integrations based on organizational requirements
   3. Ensure accurate setup of employee data, compensation structures, and People processes
   4. Act as an internal consultant, providing guidance and best practices on processes and technical build
2. Reporting and Data Management
   1. Analyze complex data sets, generate reports, and provide insights to support strategic decision-making. Develop custom reports and dashboards as needed
   2. Collaborate with People Operations and cross-functional partners to ensure data integrity and quality across People systems
   3. Ensure compliance with relevant regulations and internal policies. Support audits and data integrity efforts
3. End-User Support
   1. Provide support to end-users, addressing inquiries and issues related to People Technology functionality
   2. Troubleshoot and resolve technical problems within Workday, supported systems, and related integrations
4. Training and Documentation
   1. Develop training materials and conduct training sessions for end-users on People systems, processes and best practices
   2. Maintain comprehensive documentation of system configurations, processes, and user guides to ensure knowledge transfer and continuity
5. Continuous Improvement
   1. Actively participate in ongoing system enhancement projects to streamline processes
   2. Identify opportunities for process optimization and recommend solutions to enhance efficiency and user experience
   3. Maintain up-to-date and industry best practices knowledge of Workday and other People systems to contribute to the ongoing enhancements

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we’ll help you incorporate them into your role.That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly.
About you
Requirements

• Minimum of 5 years of experience directly supporting Workday as a technical analyst, and 2+ years of exposure administering and supporting other people systems
• Bachelor’s degree in Human Resources, Business Administration or a related field, is preferred
• Background in configuring and supporting key support HCM modules (i.e., Advanced Compensation module in Workday (especially compensation planning), Workday Time Tracking, and Workday Leave and Absence, Workday Benefits
• Experience project managing technical projects from discovery all the way through to post-production support
• Experience in identifying gaps in processes and supporting the enhancement and evolution of systems to ensure scalability
• Preferred: 2+ years utilizing integration iPaaS tools (Zapier, Workato, Mulesoft)
• Preferred: Familiar with troubleshooting/updating integrations using Workday Studio

You’ll thrive as a Senior People Technology Analyst at Webflow if you:

• Believe the People function is a strategic partner and resource to not only execs, but all team members
• Seek first to understand the needs and pain points of your cross-functional partners before prescribing solutions
• Are comfortable delivering radical candor to your peers and superiors

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company.
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.
Remote, together
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.