Program Coordinator, Leadership & Administration

As the Program Coordinator, you will work with the department chair and other ACE team members to promote program integrity, innovation, and relevance. You will lead efforts to continuously improve programs through program reviews, specialized accreditation alignments, and curricular revisions. You will collect, analyze, and report data to inform program improvements. You serve the college in two capacities, including teaching duties and leading administrative functions for programs within the department.
Requirements
Who is American College of Education
Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable, and accessible online programs grounded in evidence-based content, real-world experience and relevant application that places our students’ needs first.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.
Who You Are
You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As the Program Coordinator, you will work with the department chair and other ACE team members to promote program integrity, innovation, and relevance. You will lead efforts to continuously improve programs through program reviews, specialized accreditation alignments, and curricular revisions. You will collect, analyze, and report data to inform program improvements. You serve the college in two capacities, including teaching duties and leading administrative functions for programs within the department.
Compensation
ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting salary range for this position is $65,000 plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.
What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs.

• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.

• Follows established processes as outlined by organization and leadership.

• Completes assigned duties based on daily business needs and individual skill set.

• Consistently produces a high volume of quality work.

• Capable, and adapts as needed, to work under pressure and meet tight deadlines.

• Proven ability to work independently with limited supervision and with other department personnel.

• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.

• Must have exceptional communication, organization, and time management skills.

• Must be “self-motivated” as well as creative and efficient in proposing solutions to complex, time-critical problems.

• Must be collaborative in driving decisions and a team-player.

• Strong analytical and problem-solving skills with a high attention to detail.

• Builds and maintains student satisfaction.

• Recognizes and anticipates student needs.

Day to Day Responsibilities
In this role you will wear different hats, but your skills will be especially essential in the following areas:

• Serves as faculty carrying a 0.5 FTE instructional/teaching expectation.

• Reviews ACE programs and courses within the department and leads the revision process to strengthen courses and alignments as needed.

• Manages planning, data collection, data management, and data reporting related to assessment of student learning outcomes, program review, and external reporting requirements.

• Partners with the regulatory and compliance office for implementation of any state-required policies and completion of required reports.

• Collaborates across departments to obtain and maintain specialized and national program accreditations.

• Creates applications and materials for state approvals and other regulatory affairs.

• Supports students and faculty by producing or assisting with the production of course content and materials as needed.

• Assists with researching opportunities for expanding existing programs and developing new programs within the department.

• Analyzes and reports data to support effective decision-making regarding program quality.

• Participates in department and institutional committees to maintain and increase program strength and efficiencies.

• Upholds ACE policies and procedures and offers feedback and ideas for improvement.

• Works collaboratively to support student and faculty engagement and success.

• Promotes the vision, mission, and culture of the college within and beyond the institution.

• Maintains a professional and technical knowledge of the curricula and industry by participating in educational workshops/seminars, reviewing professional publications, establishing personal networks, and participating in professional societies.

• Serves as a mentor, coach, and observer to new and existing departmental faculty.

• Conducts quality faculty observations consistent with the Pillars of delivery set forth by the college.

• Performs other administrative duties as assigned.

Qualifications and Education Requirements

• Terminal degree from an accredited institution in an appropriate field associated with leadership and administration required.

• Consistent availability for scheduled and impromptu meetings and work activities during regular business hours.

• 5+ years’ experience in higher education teaching and leadership in a virtual educational setting strongly preferred.

• Experience working with state boards, commissions of education, and regional and national accrediting agencies preferred.

• Experience and current licensure as a P-12 district/campus level administrator preferred.

• Experience in successfully developing online/virtual professional relationships.

• Evidence of professional research, creative endeavors, or achievement in practice.

• Capable of interpreting and reporting data to a variety of stakeholders.

• Skill in using Microsoft Office Suite applications proficiently.

• Ability to use or learn how to use appropriate technology, include conferencing and learning management systems.

Our Commitment to Employees
Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For 6 consecutive years, ACE was recognized as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. In addition, ACE has earned national recognition, being named a USA Top Workplace in 2022, 2023 and 2024. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:

• Medical, dental, & vision Insurance

• HSA and FSA options

• Paid parental leave

• Paid volunteer time

• Tuition reimbursement & reduction programs

• Generous PTO

• 401k and employer match

• Full-service wellness and EAP program

• Employee recognition and awards programs

• Employer paid life & AD&D insurance

• Short-term disability

• Employer paid long-term disability

• And more…

Physical Demands
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.
Diversity
At American College of Education, we believe that the best learning environment for students and staff is one in which we encounter viewpoints and experiences that are different, yet complementary to ours. This environment is fostered by the presence of persons with diverse backgrounds. We recognize that acknowledging diversity is a necessary precondition, but sustained effort is necessary to ensure equity and greater inclusion. Through strategic planning and initiatives, we seek to develop programs that promote equity and inclusion for everyone so that all members of ACE’s community can reach their full potential. To create and maintain a truly diverse, equitable and inclusive learning community, we strive to make all feel equally valued, and we uphold our Commitment to Freedom of Expression. We may celebrate diversity, but we “live” inclusion.
Additional Notes
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employees are increasingly integrating AI into their roles, demonstrating its potential to boost efficiency, accuracy, and productivity. By utilizing AI technologies, we can streamline processes, gain valuable insights from data, and automate routine tasks, which allows employees to concentrate on more strategic and creative aspects of their work. While AI is a beneficial tool in the workplace, if its use—such as ChatGPT, Grammarly, Copy.ai, etc.—accounts for more than 50% of any work assignments or job responsibilities, it will need to be reported to a direct leader.

American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities.