Product Catalogue Manager

Are you a product catalogue manager looking for your next challenge?

We are seeking a Product Catalogue Manager to own, manage and communicate our product catalogue encompassing the broad range of Capita capabilities. You will be working with the relevant proposition leads, technologists and solutions teams, develop a holistic approach to capture and represent our capabilities, both internal and via partners, both current and planned.

The successful candidate will support the overall product function in tracking demand and performance metrics against demand, maintaining and actively managing the detailed product/product line roadmaps, standards and controls, their evolution and implementation to make them the best they can be for Capita and our customers.

This is a home based role.

Job title:

Product Catalogue Manager

Job Description:

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

What you’ll be doing:

• Support the product consultants and broader product development teams in the creation, management and execution of a product catalogue to include the full range of CPS products.
• Take responsibility for the performance and quality of the product catalogue and roadmaps, supporting growth; ensuring timescales are met, products are delivered in line with business strategy and targets
• Help to implement a product management approach that aids the Business Unit to deliver its business plan making optimal use of innovative and emerging technology.
• Innovation – drive innovation in our approach to product design and management
• Adopt and enhance the product development process, along with associated tooling, to ensure a consistent, focused and predictable approach to product development
• To compliance with the relevant authorisation and control processes are in place for product lifecycle, ensuring implementation and monitoring the levels of compliance against Capita Policies and Standards
• Ensue the prioritisation and co-ordination of workflow for your product area on a ongoing basis
• Ongoing vendor alignment to capture, latest releases, updates, pricing and technology roadmaps

What we’re looking for :

• Demonstrable experience in a similar product (or business/solution) leadership or administration role
• Developed skills and knowledge across the Capita proposition areas
• Understanding of technology trends and how they affect Capita and our customers, develop a detailed understanding of Capita solutions and services, which must inform our product roadmap.
• Evidence of experience of supporting multi-technology, innovative, cost competitive and repeatable products or solutions
• Demonstrable skills in understanding the needs of organisations and designing and delivering compelling solutions to address them
• Demonstrate an understanding of the bigger picture of how our team fits into the broader organisation and articulate how the function should align and integrate to positively contribute
• Outcome driven against targets, strong focus on execution, “getting things done”
• Proactive and collaborative approach to working with colleagues and clients
• Able to manage competing priorities for individual work activities to deliver against agreed priorities and deadlines, escalating if required

About us :

Capita Public Services deliver services and solutions that keep the UK government and local government running, improving services to the community.

Our teams use technology, innovation and intimate domain knowledge to improve services and deliver savings. From the national telecommunications network for smart meters and the UK’s employee autoenrollment scheme for The Pensions Regulator, to London’s Ultra Low Emissions Zone, we’re improving outcomes for the UK.

Capita is actively focusing on transitioning to a more standardised approach to delivering solutions.  We have started to develop our offerings through customer centric value propositions, across the broad market segments in which Capita operates.  We have a wide and diverse range of business and technology services which enable and underpin these propositions, our focus is now on documenting and standardising these building blocks as product standards for adoption for ongoing delivery.

What’s in it for you?

• A competitive basic salary of up to £65,000 depending on experience
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.