Account Executive, New Business B2B Commerce

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About the role

We are seeking a dynamic and results-oriented Account Executive to drive B2B commerce growth in the Australian and New Zealand markets. In this role, you will be responsible for building strong relationships with new clients and delivering tailored solutions that meet the unique needs of businesses in the region. You will showcase how high-growth, high-volume B2B merchants can leverage Shopify to accelerate their business growth while consulting on e-commerce technology stacks and business objectives.

As a trusted advisor and ambassador for Shopify, you will engage with prospects, merchants, and partners both remotely and on-site, including community events. You will collaborate closely with large Shopify prospects, providing valuable insights and feedback to our Product and Engineering teams, and conduct high-level, solutions-focused discussions with merchants, their business and technical teams. Thriving in a fast-paced team environment, you will play a crucial role in supporting diverse merchants and driving long-term success with the Shopify platform.

Key Responsibilities:

• Engage with prospects and merchants to understand their unique needs and challenges, and provide them with tailored commerce solutions.
• Develop and execute a strategic sales plan to achieve revenue targets and grow Shopify B2B usage in Australia and New Zealand.
• Collaborate closely with solution engineers as part of a dynamic duo and coordinate with partner teams across multiple channels.
• Manage a comprehensive sales cycle from initial contact through to contract negotiations, maintaining a pipeline of opportunities.
• Act as an advocate and trusted advisor for merchants, using your insights and expertise to inform and influence product team decisions.
• Engage with industry stakeholders to gather market insights and strengthen Shopify’s ecosystem partnerships.
• Serve as a proactive point of contact for clients, ensuring an exceptional service experience.
• Collaborate closely with cross-functional teams to enhance client engagements and outcomes.
• Keep abreast of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants.
• Stay informed about industry trends, competitor activities, and emerging technologies to provide valuable insights to clients.

Desired Skills and Qualifications:

• Proven experience in B2B sales, preferably in the digital commerce or technology sector
• Strong understanding of the Australian and New Zealand market and its unique business landscape.
• Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify’s offerings.
• Proven ability to manage detailed sales cycles and succeed in a competitive environment.
• Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings.
• Expertise in B2B commerce, Shopify, and regional-specific B2B commerce applications, ecosystems, and integrations.
• Analytical mindset with the ability to leverage data to drive decision-making and strategy.
• Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred.
• Self-motivated and driven by results, with the tenacity to pursue leads and close deals.
• A commitment to experimentation, continuous learning, and educating our enterprise customers, partner agencies, and internal teams.
• Ability to multitask, prioritize responsibilities, and thrive on change.
• Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening.
• A genuine concern for the success of our stakeholders and customers.