Assistant Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves –

The Assistant Facilities Manager will be part of the Facility and Operations team responsible for facilities management services assisting the Senior Facility Manager and the Account team deliver quality services. Provide support  with operational and administrative activities, financial oversight, supplier management, and customer service to ensure the account meets or exceeds contract commitments and client expectations. This position will be supporting the Illinois and Wisconsin region.

Your day to day:

Operational:

• Support Regional Senior Facility Manager to deliver maintenance and repair services.
• Assist implementation of the annual management plan to deliver client deliverables such key performance metrices and other requirements.

Administrative:

• Assist with coordination and execution of maintenance activities through Corrigo with Work Order administration,  WO Flag management,  Asset tag resolution, and supplier invoice approvals.
• Assist with budgetary requests, analysis, and reporting. Complete budget and forecast templates, gather operational and financial data to prepare client reporting as needed.

Relationship Management:

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
• Assist Senior Facility Manager with Store and Market Director communications through weekly Market scorecards.
• Respond to customer e-mails/phone calls in a professional, thorough, and timely manner.
• Provide information and direction to suppliers as needed to ensure proper performance.

Compliance:

• Comply with all requirements of the client contract and JLL standards.
• Ensure supplier quotes/bids comply with account requirements, supplier invoices submitted in Corrigo comply to contract rates.
• Manage supplier 60-Day Unbilled Work Order compliance.

Team Management:

• Support multi-regional Preventative and/or Recurring programs through schedule communication, completion tracking, and supplier performance management.
• Support Account team on implementation and execution of special projects, as needed.

Sound like you? To apply you need: 

Knowledge, Skills, Abilities

• Bachelor’s degree or equivalent work experience in Facilities Management.
• 3 years plus Facilities Management industry experience either in the corporate environment, third party service provider or as a consultant.
• Excellent communication, organizational skills
• Ability to multi-task, diligent with attention to detail
• Proficient in MS Office, and MS Share Point
• Proficient in CMMS tools and work order management

Estimated total compensation for this position:

62,000.00 – 72,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays