Business Development Associate

Hi, I’m Erika Plazas, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experience extraordinary.

We are looking for a Business Development Associate who will:

• Identify and help to develop strategic relationships with partners or potential customers.
• Conduct market research for existing and prospective clients.
• Drive pipeline growth by following up on marketing campaigns and leads.
• Coordinate appointments, meetings, and calls between customers and Client Business Executives and Sales Directors.
• Assist in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting.
• Leverage phone/email for prospecting with key metrics around setting qualified first sales interactions and next step calls leading to proposals/pipeline.
• Independently and collaboratively solve deal-level challenges to increase overall revenue and sales bookings.

​Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s Degree in business/technical or related field
• Demonstrated experience in a sales, business development, account management, or customer service role
• Experience with Salesforce highly desired
• Strategic Thinking: Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges.

Our Guiding Principles

• Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

• Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

• Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental and Medical
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work.