Business Support Specialist Senior

• Ensuring smooth running of the business as per set Business Modules/ Operating Principles.
• Actively directing the Sales Team to achieve individual as well as Business Line Targets.
• Facilitating the Commercial Team and Regional FP&A Team in compiling the Annual Operation Planning (AOP)
• Facilitating the Pricing Team and the Commercial Team for compiling Margin Improvement Plan
• Handling Key customer requirements – Pricing, Account Receivables, Cash Discounts, Problem solving.
• Distributor Management – Coordinating for Agreements, Bank Guarantees, Problem Solving •
• Marketing & Sales Audits – Handle Internal and External Audit requirements.
• Supporting the Sales Director with various reports related to Sales, Margins, Opportunity Pipeline, and assisting with data collection for presentations.
• Resolving queries from Commercial Team, Regional Teams (Pricing, FP&A, Product Management) regarding pricing, margins etc.
• Training – Key user for the new tools introduced pertaining to Commercial and training the Team.

Excellent Communication Skills, Relationship Management – As coordination required with:

Customers/ Distributors

Commercial Team

Customer Service Team

Supply Chain

Finance Team

Legal Team

Global Shared Service

Regional Team – FP&A

Product Management

Pricing Auditors – Internal and External