Business Systems Analyst

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An overview of this role
We are seeking a highly skilled Business Systems Analyst with a specialization in General & Administrative (G&A). This critical role will play a key part in supporting business needs and technology solutions in areas such as Accounting Operations and Procurement functions. The role involves expertise in backoffice solutions such as ERP systems (NetSuite), along with experience in Travel & Expense Management and Procurement tools.

What You’ll Do

• Lead collaboration with Accounts Payable, Accounting and Procurement business stakeholders to conduct in-depth analyses of business requirements for new projects, system enhancements, or process improvements. Provide strategic insights and recommendations to enhance the effectiveness of proposed solutions.
• Understand core business processes of record to report, hire to retire and procure to pay. Motivation for continuous learning in these areas.
• Translate business requirements into comprehensive and detailed functional specifications for IT engineering and architecture teams.
• Enhance documentation practices to ensure clarity, accuracy, and ease of understanding.
• Work closely with IT engineering and architecture teams to ensure that proposed solutions not only meet business needs but also align with technical capabilities.
• Engage with your team and stakeholders regarding their business strategy and objectives for automating and optimizing processes. Meet regularly with business partners to ensure that the applications are functioning as designed and supporting their needs.
• Present findings, recommendations, and project updates to IT leadership and other relevant stakeholders. Communicate complex information in a clear, compelling, and influential manner.

What You’ll Bring 

• 3+ years of experience as a Business Systems Analyst or a related field. This experience should include hands-on experience in supporting Cash Management, Expense Management, and Procurement systems.
• Proficiency in ERP systems and financial management software (NetSuite mandatory).
• Public company and SOX ITGC control experience preferred.
• Excellent written and verbal communication skills to interact with various business stakeholders, including business users, IT teams, and senior management. This includes the ability to explain technical concepts to non-technical stakeholders.
• Proficiency in business analysis methodologies, tools, and techniques. This includes a solid understanding of software development concepts (SDLC).
• Certifications such as Certified Business Analysis Professional (CBAP), Certified ScrumMaster (CSM), or other relevant certifications are desirable.

About the team

The IT Enterprise Applications Business Systems team at GitLab is in charge of designing, delivering, and maintaining high quality business systems solutions by applying project management methodologies.
How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.