Business Systems Analyst (USA)

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Business Systems Analyst for our team.

Orchid Underwriters Agency (Orchid), a member of the Brown & Brown National Programs family.

The Business Systems Analyst supports the technology needs for the organization by serving as a liaison between the business and our IT teams. This role focuses on understanding business processes, gathering requirements, and assisting in the implementation and prioritization of technical requirements and/or solutions to meet business objectives.

WHAT YOU’LL DO:

• Understanding the business processes and the interdependencies of various systems in use.
• Facilitating interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements.
• Assist in eliciting and documenting system requirements, creating workflows and necessary ticket triage to translate business needs into functional specifications.
• Identifying and communicating risks, issues, and potential solution strategies along with providing status updates to senior leadership and impacted teammates.
• Participate in discussions to identify system enhancements and prioritize project requirements and prioritize project requirements.
• Documenting and gaining sign-off on business requirements.
• Identifying test steps and review test cases with the Quality Assurance team
• Ability to navigate the IT applications in assisting with testing functionality of the systems
• Communicating business priorities to IT team.
• Assisting with the creating of training material and training end users on system enhancements and new programs.
• Providing reports and data extracts to internal and external business partners.
• This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle.  Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

WHAT YOU’LL NEED:

• Four plus years of related experience
• A minimum of a bachelor’s degree.
• Expert level proficiency in Microsoft suite, Office365; focus on Excel and PowerPoint
• Experience with new system implementations, workflows, requirements gathering and software life cycle.
• Insurance industry experience specifically with Personal Lines Homeowners business.
• Experience working with offshore resource model.
• PREFERRED:
• Insurance industry experience in MGU.
• Experience with Unquork and Solartis systems

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary Time Off (DTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

Who We Are:

Orchid, a member of the Brown & Brown, Inc. National Programs segment, is a premier leader in program underwriting services and distribution in personal and commercial catastrophe property insurance. For more than two decades we have been the market of choice for brokers and capacity providers alike. Established in 1998, Orchid has recognized a long-term and sustained growth trajectory, and currently places approximately $300 million of annual premium.  Headquartered in Vero Beach, Florida with additional offices in Tampa, Orchid designs, markets, underwrites and administers insurance policies on behalf of third-party carriers through an independent network of more than 7,100 experienced agents and brokers.