Director, IT Engineering

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Join the IT Engineering team to help build the next chapter of enterprise IT at Affirm – ensuring great employee experiences and supporting the company’s ongoing growth. As a remote-first company, our tools and technology are critical to enabling all Affirmers; if you’re passionate about delivering work with meaningful impact, this is the place for you!

We’re looking for a Director of IT to lead our Asset Management, Logistics, and Client Engineering functions. In this role, you will be directly responsible for driving our IT maturity forward and enabling the enterprise’s future growth. You will partner closely with the SAAS Engineering and IT Support teams to deliver process and technology solutions that enable them to support our internal customers while meeting our security, compliance and business objectives.

This role will report directly to the Senior Director, IT Engineering.
What You’ll Do

• Define and implement Affirm’s ITSM strategy
  • Implement new Asset management platform
  • Define and track health metrics
  • Develop software asset management strategy and approach
  • Recommend cmdb approach that makes sense for managing a primarily SAAS environment
• Establish IT governance and change control processes as needed
  • Ensure internal policy adherence
• Lead the Client Engineering Team
  • Remotely deploy and manage Affirm devices
  • Define and implement OS version testing strategy
  • Improve Affirm’s security posture through active vulnerability management
• Responsible for logistics and hardware acquisition
• Help develop IT’s 3-year strategy
• Serve as a trusted member of the IT leadership team
• Navigate and manage within an environment of ambiguity with diverse partners

What We Look For

• 10+ years of experience with IT management or related experience
• Hands-on experience working in a matrixed organization
• An understanding of leveraging Jamf MDM to ensure accurate, secure, and efficient data governance
• Excellent communication skills
• Experience with negotiation and resolving conflict from a place of listening and collaboration

Pay Grade – S
Equity Grade – 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $179,000 CAD – $259,000 CAD

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage – Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets – generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP – An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking “Submit Application,” you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.