Enterprise Account Executive – Service Cloud

As an Account Executive within the Service Cloud team, you would be responsible for selling the world’s #1 platform application for Service, which is the fastest growing application solution at Salesforce. You will focus on selling the Service Cloud product portfolio in partnership with your extended sales team members in the world’s greatest team selling environment. As an Account Executive, you will formulate and execute a Service Cloud sales strategy across a small set of high tech strategic accounts. You will work with existing Salesforce customers, as well as new buyers, in these existing accounts to grow Service Cloud market share and spend.

Your Impact:

You will work closely with current customers and prospective customers as a trusted adviser to deeply understand their unique company challenges and goals. You will consult with customers to evangelize solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.

Responsibilities:

• Develop a point of view & strategy for the accounts/business that you manage
• Personally create new leads and relationships with customers across accounts
• Effectively motivate and engage extended team members to drive high quality customer experiences
• Lead the strategy and drive activities to completion for sales engagements
• Create high quality presentations, proposals and written content
• Bring operational excellence to everything you do

Required Skills/Experience:

• 7+ years of experience with selling technology solutions
• Prospecting within Enterprise segment
• Consultative and solution selling experience
• Outstanding quota attainment history and track record

Desired Skills/Experience:

• Discovery Skills
• Planning and Closing Skills
• Problem Solving
• Objection Handling Skills
• CRM experience
• Ability to succeed in a fast paced environment
• Background selling Customer Service or Call Center solutions

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.