- Full Time
- Company: CloudHire
- India (Remote)
CloudHire
We are looking for a dedicated NOC Technician to monitor, maintain, and troubleshoot our client’s wired and wireless network systems. The ideal candidate will have a strong background in IT networking, excellent problem-solving skills, and the ability to work overnight shifts and weekends.
Key Responsibilities:
- Network Analysis and Troubleshooting:
- Analyze, troubleshoot, and evaluate existing wired and wireless network systems.
- Perform routine network maintenance to ensure optimal performance.
- Technical Support:
- Handle repairs and exchanges of defective devices by opening support cases with vendors.
- Provide technical assistance and support for incoming queries and issues related to network systems.
- Inventory Management:
- Maintain an accurate inventory of network hardware and software assets.
- Keep records of network configurations and changes.
- Monitoring and Reporting:
- Monitor network performance and identify potential issues.
- Prepare and maintain documentation on network configurations, maintenance schedules, and incidents.
Qualifications:
- Education and Experience:
- Minimum of 2-3 years of experience in IT networking or related fields.
- Experience with network monitoring and help desk support is required.
- Technical Skills:
- Fundamental knowledge of networking, hardware, and software.
- Proficiency with network monitoring tools and techniques.
- Familiarity with troubleshooting wired and wireless network systems.
- Certifications:
- CCNA certification or higher is preferred or demonstrated equivalent experience.
- Soft Skills:
- Strong ability to prioritize and multitask in a fast-paced environment.
- Excellent troubleshooting and critical thinking skills.
- Detail-oriented with a commitment to meeting deadlines.
Requirements
Qualifications:
- Education and Experience:
- Minimum of 2-3 years of experience in IT networking or related fields.
- Experience with network monitoring and help desk support is required.
- Technical Skills:
- Fundamental knowledge of networking, hardware, and software.
- Proficiency with network monitoring tools and techniques.
- Familiarity with troubleshooting wired and wireless network systems.
- Certifications:
- CCNA certification or higher is preferred or demonstrated equivalent experience.
- Soft Skills:
- Strong ability to prioritize and multitask in a fast-paced environment.
- Excellent troubleshooting and critical thinking skills.
- Detail-oriented with a commitment to meeting deadlines.
Benefits
Schedule:
- Work Hours:
- Overnight shifts
- Monday to Friday
- Weekend availability is required
- Salary : 12 – 13 LPA
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