Operations Project Manager

Descripción de la empresa

Our mission is to “make the healthcare experience more human”. Docplanner is a SaaS tool for doctors and clinics used to optimize their patient flow, reduce no-shows, and digitize their practices to be able to spend more time with the patient. We also operate marketplace-websites in 12 countries which serve 62 million patients monthly to easily find the right doctor and book an appointment. Only last month 5 mln medical visits were booked via our websites. That makes us the world’s leading marketplace connecting doctors and patients. We have been growing rapidly and are on a path to reach EUR 0.5 bln in ARR in the next 3-5 years!

Docplanner was founded in 2012 in Poland. Our team now numbers over 2000 people based across 9 offices in Warsaw, Munich, Barcelona, Istanbul, Rome, Mexico City, Curitiba, Rio de Janeiro and Bologna. It is backed by leading venture capital funds including Point Nine Capital, Goldman Sachs Private Capital, and One Peak Partners, raising a total of €130 million to date.

“Culture eats strategy for breakfast” according to Peter Drucker. We believe in that.

We’re looking for exceptional people who can help us change the world while building an amazing company. One of those is the Project Manager for Clinic Agenda.

Descripción del empleo

Join us as our Project Manager within our Clinic Agenda team, whose main goal is to make the clinic business line the biggest for Docplanner. Reporting directly to the Global Project Manager, you will be part of a team of 4 project managers working in different countries. You will play a pivotal role in our organization between local and global teams. Your primary responsibility will be managing a diverse portfolio of continuous improvement projects in Spain, aiming to elevate operational excellence and scale the Clinic Agenda project with quality. 

You will create value by: 

• Leading Clinic Agenda project in Spain and ensure that project team is adhering to all standards and defined global processes 

• Understanding the business in granular detail by listening to various business stakeholders and clinics, and then use this information to lead initiatives in the country

• Engaging with stakeholders to ensure that project goals align with overall business objectives. Act as the main point of contact for all project-related communications, updates, and queries. Ensure playbooks are  updated and information is available for everyone

• Teaming with the Project Managers in other countries, sharing and implementing best practices.

Requisitos

What will help you thrive:

• 4+ years of experience in leading operations projects, being involved in the customer success and sales environment is a must.

• Are excellent in analyzing and synthesizing data to provide actionable recommendations, and hands-on in implementing them

• Have experience in a fast-paced, constantly changing environment, and have organizational skills to bring structure.

• Have excellent communication skills (both written and oral) including strong reporting and presentation skills.

• You are tech-savvy and fluent in English and Spanish (verbal and written)

Información adicional

We offer you:

• ⚕️ Health Insurance paid by the company
•  Unlimited access to the Ifeel emotional well-being tool.
•   Access to hundreds of gyms for a symbolic fee in collaboration with Gympass.
• Free birthday to spend the day with your loved ones!
• ‍ Hybrid working model.
• ‍ Free English classes.
•  Share options plan after six months working with us, vesting in 5 years (subject to separate ESOP agreement and plan)
• The most important thing: an incredible team that will welcome you and support you along the way.

We help around 10,000 doctors and clinics focus on treating patients and providing an exceptional patient experience. We also manage a marketplace that allows 214,000 patients a month to easily find the right doctor and schedule an appointment. Our mission is “To make the health experience more human.” If you want to learn more about our culture and work environment, we invite you to consult the real opinions we have on Glassdoor.

We promote and embrace equal opportunities in our selection process, and also every day at work. When you apply for our vacancies, you will receive the same treatment regardless of your age, disability, gender reassignment, marital or civil partnership status, pregnancy or parenting status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human diversity. If you need additional support in your selection process, we encourage you to let us know. Behind these words you are reading, there is a person (hello!) who already helped a candidate by adapting interviews, and now we are lucky to have this person with us. So even if you’ve never asked for it before, let this serve as a sign that, now, you can do it. We can only be truly equal if we adapt to each other. “We believe that all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO.

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Responsable: DOCTORALIA INTERNET, S.L Finalidad: para gestionar la solicitud de empleo y para poder contactar con los candidatos cuando contemos con un puesto que se adecúen a sus aptitudes.
Legitimación: base legal de interés legítimo.
Destinatarios: el Responsable y otras empresas del grupo DocPlanner, y encargados externos del tratamiento de datos personal solo para finalidades indicadas.
Derechos: acceso, rectificación y supresión de los datos, así como otros derechos expresados en nuestra política de privacidad.