Regional L&D Lead, GTM Enablement

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About the role

About the Role:

Shopify’s Revenue Learning & Development team is seeking a passionate and experienced Regional L&D Lead, an individual contributor role, to partner with our regional go-to-market (GTM) teams. This critical role is designed to bridge the gap between business needs and impactful learning and development solutions. The Regional L&D Lead will be responsible for understanding regional business priorities, driving content adaptation and delivery, and leading the creation of tailored learning initiatives.

This role requires a proactive and collaborative individual with exceptional cross-functional skills, a strong understanding of GTM dynamics, and the ability to influence and execute at all levels of the organization. If you thrive in a fast-paced environment, enjoy building relationships, and are motivated by driving measurable business impact, we want to hear from you!

There are 3 Roles available, one each focused on the following:

1. Enterprise Business with focus on our Account Executives
2. North America Business with focus on our Sales Acquisition Account Executives
3. Retail & B2B Business with focus on our Specialty Sales Account Executives

Key Responsibilities:

1. Stakeholder Partnership & Business Alignment:
   • Partner with regional GTM stakeholders to deeply understand their business priorities and challenges.
   • Collaborate to identify and prioritize learning, development, and enablement needs that align with regional goals.
   • Drive content consumption and accountability by ensuring alignment with business objectives and tracking outcomes.
2. Content Adaptation & Delivery:
   • Work closely with the Center of Excellence (COE) L&D team to ensure content relevance for regional and segment-specific needs.
   • Customize learning programs for maximum impact in regional and segment contexts.
   • Adapt delivery methods to align with stakeholder expectations and business requirements.
3. Incremental Learning Development:
   • Identify additional learning needs not addressed by COE content and work with stakeholders to define, develop, and deliver tailored solutions.
   • Maintain prioritization across all content efforts to align with regional strategies and goals.
4. Cross-Functional Collaboration & Accountability:
   • Act as a trusted advisor and advocate for learning and development across regional and GTM teams.
   • Foster mutual accountability, urgency, and feedback loops between L&D and GTM teams.
   • Leverage data to measure and communicate the impact of L&D initiatives on business outcomes.

Qualifications:

• Experience working in a relevant area of the business (e.g., Enterprise Sales, New Business Sales, Retail Sales, or B2B Sales).
• Proven ability to work effectively in SaaS-based organizations.
• Demonstrated expertise in partnering with GTM teams, aligning on priorities, and driving measurable results.
• Strong passion for learning and development with a focus on enabling role success and business impact.
• Exceptional cross-functional collaboration and influencing skills, with comfort working across all organizational levels.
• Self-motivated with a track record of achieving results in dynamic, fast-paced environments.
• Hands-on approach and willingness to “get your hands dirty” to achieve goals.
• Excellent project management and prioritization skills, with the ability to manage multiple initiatives simultaneously.
• Data-driven mindset with experience in tracking and measuring L&D impact.

Preferred Skills:

• Familiarity with content management and learning tools (e.g., Seismic, LMS platforms).
• Experience with regional or segment-based learning adaptations.
• Strong presentation and facilitation skills, with the ability to engage diverse audiences.