Revenue Management Administrator

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.
Our business is transforming, continually modernising and becoming even more customer centric. So if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
This is an administration role within the Quilter Cheviot Operations Department based in London to assist with the completion of daily & monthly client asset reconciliations (both cash and stock).
While industry experience is an advantage, it is not an absolute requirement as on-the-job training will be provided to the successful candidate.
The successful candidate will balance priorities to meet agreed deadlines for individual work and teamwork.
About the Role
The successful candidate will be responsible for:-

• Accurately updating and checking static data relating to quarterly fee and charging reporting.
• Charging manual fees and inputting journal entries.
• Checking of fees and charges pages on inception for new accounts and mid period adjustments for existing accounts.
• Ad-hoc and initial management fees and adviser charges.
• IFA company payments and ensuring they are paid in a timely and accurate fashion.
• Support to the Front Office/IFA business with query resolution.
• Ensuring changes to client IFA Company/IFA Individual relationships are reflected appropriately on our systems.
• Dealing with queries from Investment teams.
• General administrative duties and ad-hoc tasks, keeping electronic department files updated.
• Additional project responsibilities as required.
• Supporting and covering team members where appropriate.

About You
The successful candidate will have an excellent eye for detail and be able to handle tasks with thoroughness and accuracy.  They will be able to communicate clearly and listen effectively.  They should be able to construct written communication concisely, using the appropriate grammar, style and language. They should assist the team in developing and maintaining appropriate internal business relationships, using the appropriate communication method.  The candidate would preferably be confident with Microsoft Excel & Word on an intermediate level or higher.

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.

Life Assurance: 4x your salary.

Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.

Healthcare Cash Plan: Jersey employees only

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.