Senior Implementation Manager

The Senior Implementation Manager oversees the compensation technology process for enterprise clients. You will work with the onboarding manager/project manager from the initial goals and needs assessment all the way through configuration, testing, and transfer to support. This is a senior-level position, and the ideal applicant has considerable professional experience in SaaS implementation, and/or technical lead roles. Reports to Manager, Implementation.

Duties and Responsibilities: 

• Collaborate with the onboarding manager/project manager on all aspects of the implementation planning, milestones and timelines to ensure a successful go-live.

• Implement complex compensation systems and solutions in support of client objectives.

• Gather customer requirements and advise on system best practice solutions.

• Partner with and assist clients in data configuration and product user interface setup within the Payscale application.

• Serve as the technical lead to ensure alignment of all systems requirements and options.

• Go to subject matter expert both on their immediate team and the broader organization.

• Demonstrate system functionality throughout the course of the implementation process.

• Establish client satisfaction and product/service adoption.

• Educate, develop, and mentor newer Implementation Managers.

• Team role model.

• Uphold the highest standards of data security

• Liaise with management and others as necessary.

• Contributes to decisions and process improvements that impact the team.

Experience: 

• At least five years in a fast-past Implementation Manager/Consultant role, preferably in SaaS implementation, compensation management, HRIS systems, or any combination thereof.

• Extensive experience in consultative systems requirements gathering.

• Experience with Salesforce or a similar CRM

• Experience working with large data sets and Microsoft Excel

• Experience with a compensation technology tool as an end user, or any role that requires technical knowledge of such systems, highly desirable.

• Comfortable working in an ever-evolving environment that works towards continuous improvement.

• An understanding of compensation practices, strategies, and philosophies is an asset.

Requirements and Qualifications:

• Bachelor’s Degree required or relevant experience.

• Strong organization skills to manage multiple timelines and complete tasks quickly within the constraints of timelines.

• The highest ethical standards are required to protect the confidentiality of client data.

• Strong leadership qualities and team mindset.

• Excellent communication, writing, and presentation skills.

• Expert Excel skills.

• Proven self-starter and problem solver.

• Strong understanding of how relational databases work.

• Ability and desire to grow professionally in a highly flexible and fast-moving environment.

• Awareness and pride in 100% client satisfaction.

Compensation 

In the spirit of pay transparency, we are excited to share the base salary range for this position is $51,275 – $77,000 GBP, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).

Company Description 

Payscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals.

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 50 percent of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Target, United Healthcare, Gainsight, eBay, and The Washington Post to make fair and appropriate pay decisions. To learn more, visit www.payscale.com

Location 

Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you,whilealso finding time to collaborate in person for the moments that matter.

In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices.Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.

When it matters (usually no more than a few times a year) we take the time to gather for in-person events.

Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.

Benefits and Perks   

All around awesome culture where together we strive to live our 5 values:

• Respect every individual, work as a team
• Be Customer first, customer centric
• Have a Bias towards action
• Commit to excellence (we give our best everyday)
• Make Data driven decisions

An open and inclusive environment where you’ll learn and grow through programs and resources like:

• Monthly company All Hands meetings
• Regular opportunities for executive leadership exposure through things like AMAs
• Access to continued learning & development opportunities
• Our commitment to a continuous feedback culture which allows us to drive performance and career growth
• A growing network of Employee Resource Groups
• Company sponsored volunteer hours
• And more!

Our more standard benefits – All paid 100% by Payscale

• Holiday – Annual accrual for full time and part time employees
• Sick Pay – Annual paid time off available
• Company Paid & Statutory Holidays – Generous time off provided
• Pension – Pension scheme with a 4% company contribution
• Life Assurance – Cover in place for 4x base salary
• Private Medical Insurance – Company funded individual and family cover including primary care, mental health support, in-patient/out-patient treatment and a personal health fund.
• BenefitHub – Discount marketplace