Senior Manager, Software Engineering

This position is based in Bangalore, India,
Calix Cloud and software platforms enable Broadband Service Providers, or BSPs, of all sizes to innovate and transform their businesses. Our BSP customers are empowered to utilize real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers. This enables BSPs to grow their businesses through increased subscriber acquisition, loyalty, and revenue, thereby increasing the value of their businesses and contributions to their communities.
This is the Calix mission; to enable BSPs of all sizes to simplify, excite and grow.
As part of a highly motivated global Cloud Engineering team, the right candidate will play a critical hands-on functional leadership role as Software Engineering Manager and drive architecture design, implementation, and deployment of a highly scalable Telemetry Platform to integrate millions of residential & small business systems into Calix Cloud.

Responsibilities          

• Technical leadership in all phases of software design and development in meeting requirements of service stability, reliability, scalability, and security.
• Hiring, training, provide technical direction and lead discussions and coordinate deliverables across multiple engineering teams globally.
• Work closely with Cloud and Systems product owners to understand, analyze product requirements, provide feedback, coordinate resources, and deliver a complete solution.
• Drive evaluation and selection of best fit, efficient, cost-effective frameworks for the Calix Cloud platform.
• Drive development of scalable and distributed systems for managing, collecting, and analyzing data from large scale deployment of home/business networks and features for BSP and end-subscriber users.
• Drive continuous scale and optimization of the platform with an automation and metrics driven approach.
• Have a Test first mindset and use modern DevOps practices for Agile development.
• Collaborate with senior leadership to translate platform opportunities into an actionable roadmap, track progress, and deliver new platform capabilities on-time and on-budget.
• Triage and resolve customer escalations and technical issues.

Qualifications:

• 15+ years of highly technical, hands-on software engineering experience with at least 5 years of Cloud based solution development.
• 3+ experience leading and mentoring engineering team with strong technical direction and delivering high quality software on schedule, including delivery for large, cross-functional projects and working with geographically distributed teams.
• Strong, creative problem-solving skills and ability to abstract and share details to create meaningful articulation.
• Passionate about delivering high quality software solutions and enabling automation in all phases.
• Excellent understanding of load balancers and experience with building large scale cloud solutions. Experience in building cloud solutions that interact with millions of systems (e.g. IoT) and curate streaming data a plus.
• Experience in designing and developing event-based / pub-sub workflows & data ingestion solutions. Proficiency and hands-on experience with Kafka at scale (or similar) desired.
• Strong background and experience building & triaging solutions with transactional and no-SQL databases required (Postgres, Aurora DB, Cassandra, Elastic DB).
• Proficient with microservices-based, API/Endpoint architectures and orchestration.
• Practical understanding and usage of AWS/GCP Cloud platform and services.
• Experience and knowledge of protocols & technologies for managing home gateways (TR-069/TR-369, TR-98/TR-181), in-home services, monitoring and efficiently curating data from millions of IoT/Wi-Fi devices.
• Hands on expert level on one or more of the following programming languages – Python, Java, GO.
• Organized and goal-focused, ability to deliver in a fast-paced environment.
• BS degree in Computer Science, Engineering, Mathematics, or relevant industry standard experience to match.