SME Portfolio Manager

An exciting opportunity has arisen to join our Commercial Team as a SME Portfolio Manager.  We’re looking for a candidate who enjoys working within a team environment, who is hard-working and will be committed to achieving our financial business plan. The perfect candidate will be enthusiastic and motivated, keen to excel and develop their careers at Covea.

Covéa Insurance offer a wide range of home, motor and commercial insurance backed by our award-winning customer service. Our purpose is to “help protect people against the worst happening and put it right if it does”. It’s the reason we are here, and it’s the task we all focus on every day.

What will I be doing?

• Driving product profitability, growth, and customer outcomes, ensuring top and bottom-line KPIs are met
• Acting as the internal and external face of your product & portfolio, communicating the SME proposition to stakeholders and the market
• Building and maintaining a high-performing product squad, fostering development through feedback and coaching
• Leading end-to-end product development, working with cross-functional teams to improve products from commercial, customer, and regulatory perspectives
• Collaborating with pricing teams to define and implement income and pricing strategies for the product portfolio
• Staying informed about the SME market, identifying and responding to emerging opportunities and threats
• Working with distribution and strategy teams to create profitable deals and optimize existing partnerships
• Reviewing claims trends, case referrals, and voidances to recommend product improvements
• Identifying and implementing process improvements to enhance product efficiency and flow
• Ensuring operational control and compliance, working with technical teams to deliver good customer outcomes
• Building strong cross-functional relationships to enhance team and department operations
• Ensuring customer and partnership satisfaction metrics are met to sustain the portfolio long-term

You should apply if you…

• Are a strong Portfolio Leader with excellent people engagement skills
• Have an ability to work and influence across matrix functions, building confidence and communicating a clear vision to your Team
• Can navigate external and internal challenges and ensure delivery of targets, as well wider product objectives
• Are proactive and focused on delivering market leading products to customers
• Understand where value creates opportunity and guide your team to deliver consistently
• Can quickly identify challenges and opportunities, maximising the use of technology and data to find problem-solutions
• Are a Decisive leader who thrives on accountability, able to make compelling arguments for change and are committed to taking others on the journey
• Are respectful of individual views and positively promotes an environment of inclusivity, encouraging people to excel and grow

We understand that some candidates may be hesitant to apply for a position if they do not meet all the criteria listed in the job description. At Covéa, we are dedicated to creating a diverse and inclusive work environment. Therefore, if you are interested in applying for this role but do not fully meet all the requirements, we still encourage you to submit your application.

What’s on offer?

• 36.25 working hours per week, along with a range of flexible working options
• Annual pay review and performance related bonus of 12.5%
• 27 days holiday + bank holidays, with the option to buy/sell holidays
• Generous pension scheme with a 7.5% minimum employer pension contribution, matched up to a to maximum of 9% dependant on your contribution
• A range of health benefits such as company funded Private Medical Insurance, an annual health assessment and access to a 24/7 Virtual GP
• Tusker Car Scheme – salary sacrifice scheme which lets you drive away a brand new, fully maintained and insured car for up to four years
• A wealth of support for your mental, financial & physical wellbeing through our Wellbeing group
• Continued professional development through internal training programmes, professional qualifications and apprenticeships
• Additional benefits such as discounted gym memberships, cycle to work schemes and discounts at lots of retailers through Perkpal

Our Mission…

Our mission is to welcome everyone and create engaged, inclusive teams. Being an inclusive workplace means taking action to make sure everyone has equal opportunity to succeed, irrespective of their differences. We celebrate our differences and encourage everyone to join us and be themselves at work.

As a Disability Confident Employer, we want to ensure that our recruitment process is fair for all.  If you require any reasonable adjustments or wish to discuss in more detail, then please get in contact with us or mention it during the online application process.

Salary:

Up to £65k depending on experience

Working hours:

36.25