Software Engineer, Content Delivery

About Crunchyroll
WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!
Who We Are
We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.
About the Team
Our engineers are pioneering in tools and technologies to efficiently build outstanding user experiences across more than 10 platforms for multiple brands. We work closely with innovative design, user-experience, and user-testing teams to deliver dynamic experiences. Video is at the core of our streaming service, and we partner with other content operations, video infrastructure and client teams. We manage metadata and ensure it is available at scale to millions of our anime fans. Our team also supports both external partners and internal stakeholders end-to-end, as content is ingested, organized and distributed within our applications and to other parties. Come join us! This role will report into Crunchyroll’s Content Delivery Engineering Manager. This role is eligible to be fully remote in the United States.
About you

• 7+ years of engineering in building cloud-native applications, with a strong focus on backend development and microservices architecture.
• Experience in Typescript/Node.js or Golang
• Experience with databases, including DynamoDB, ElasticSearch, MySQL or PostgresDB
• Extensive experience with AWS, developing scalable, reliable, and secure cloud-native applications in API Gateway, Lambda, SQS, EventBridge, ECS, S3, and DynamoDB
• Experience in CI/CD and SDLC processes, specifically with GitHub Actions, IaC(Pulumi), serverless architectures, and creating unit and integration tests
• Experience in operational excellence (on-call rotations, incident management)
• Experience in writing and evaluating clean, functional, high-quality, and testable code across various projects
• Thrive in Agile and collaborative environments, leveraging insights and expertise to develop technical solutions that resonate with our users
• Positive, proactive, and solution-oriented team player who inspires and motivates others

Pluses

• Experience in Search domain
• Familiarity with video or content management systems
• Active participation in one or more open source projects
• Experience with implementing and operating systems using event-driven architectures
• Experience measuring and modeling cost and performance metrics of cloud services

A Day in the life

• Work with engineers, product managers, and project managers to implement new features across Crunchyroll’s Content Delivery
• Improve the scalability of our services through proper planning and load testing
• Improve the availability of our platform through better monitoring, performance reporting, and error reporting
• Improve the server response times of our APIs by profiling, identifying, and eliminating bottlenecks
• Consider system security in every design decision
• Work with operations to evaluate new infrastructure
• Research and generate ways to serve our customers
• Plan, analyze, and optimize to help our team growth
• Support and improve internal processes
• Collaborate with other teams within the company

Why you will love working at Crunchyroll
Not only will you get to work with fun, passionate and inspired colleagues, you will also…

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Enjoy flexible PTO and time off policies allowing you to take the time you need to be your whole self.
• Appreciate the generous medical, dental, vision, STD, LTD, and life insurance options for you and your family.
• Take advantage of our health saving account HSA program plus health care and dependent care FSA programs.
• Love that we offer an employer match on our 401(k) plan.
• Receive employer paid commuter benefit (for eligible employees)
• Appreciate the generous support program for new parents
• Obtain pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency – San Francisco, CA$142,000—$177,000 USD
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service. We serve our community with humility, enabling joy and belonging for others.
• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It’s just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.