Sr Manager Applications

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

The Managed Services Leader is responsible for overseeing and managing the Information Technology operations for PIH Health, a multi-hospital system. This role focuses on the seamless functioning and integration of key Oracle enterprise systems, such as Oracle Fusion HCM, as well as other related systems. The position involves handling ERP implementation, system migration, and ensuring structured daily operations while leveraging best practices and monitoring core metrics. Additionally, the role includes shared P&L responsibilities for one or more cost centers, with accountability for the overall profitability of IT operations within the Managed Services business unit.

Essential Functions/Major Job Responsibilities:

• Support finance transformation initiatives as a key team member, working with project team members, business stakeholders, and client management to align ERP operational vision with key business processes and technology roadmaps.
• Oversee and manage ERP implementation and system migration projects, ensuring timely and successful completion.
• Support project initiation, requirements, and design to ensure successful initiation of projects within the practice.
• Ensure effective and efficient IT services that meet the needs of PIH Health.
• Manage client relationships and promptly resolve client issues.
• Continuously manage risks associated with IT operations and implement risk mitigation strategies.
• Utilize and manage staff effectively to achieve milestones and goals while ensuring staff motivation and competency.
• Provide indirect leadership as vendor operations management, offering direction and acting as the process owner for an organization comprising local and remote resources.
• Identify and recruit internal/external talent to ensure an effective mix of competencies as defined by business requirements.
• Onboard new hires, manage, and oversee their responsibilities to maximize performance quickly.
• Set and communicate team and individual objectives and KPIs to inspire high performance, regularly leveraging data to monitor progress.
• Allocate workload to fully utilize employee talent, meet project objectives, and support ongoing operations.
• Support a culture of accountability and advocate for organizational culture within assigned teams.
• Collaborate with leaders at the same level within IT/IS and with operational leaders across the health system.

Education:

• Bachelor’s Degree (required)
• Advanced degree or certifications (preferred)

Work Experience:

• 15+ years of relevant work experience in an operating environment, including hands-on experience with ERP systems implementation and migration projects.

Management Experience:

• 7+ years of relevant leadership experience, including responsibility for organizational objectives and managing large teams

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range

$99,290 – $1,290,775 USD

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.