Virtual Assistant (Salesforce)

Job Description:
We are seeking a highly organized and detail-oriented Research Specialist to join our team. The primary responsibility of the Research Specialist is to conduct in-depth research using various sources to obtain information from public records. This position requires a strong ability to analyze and interpret information and data to provide accurate and timely results to support business objectives.
Qualifications:

• College level or equivalent required. College graduate preferred;
• 1+ years prior experience in an office setting, preferably in the BPO industry;
• Exp. in Salesforce;
• Able to navigate between multiple windows / browsers with ease, perform extensive internet research and type 45 WPM;
• Working knowledge of G Suite and Microsoft Office products;
• Data Analyst or other related jobs are welcome to apply;
• Ability to sit at a desk and working on computer for periods of time;
• Ability to enter data into a computer quickly and accurately.

Requirements:

• Remote | Philippine-wide
• Full-time Graveyard Shift
• 5 days a week, 2 days off, rdot when needed
• Salary for this position will depend on the candidate’s level of qualifications and experience.
• For permanent position.
• Not presently employed by another company.

Responsibilities:

• Sort and process data for an organization.
• Perform a variety of administrative data tasks, including general data entry and data interpretation.
• Conduct research and manage data.
• Communicate results from the gathered data to the respective department or client.
• Perform records searches via select databases and sites.
• Follow policies, procedures, and assigned workflows set by department leadership.
• Determine reportable records for the client by sorting through data.
• Understand and apply guidelines in search criteria.
• Analyze data appropriately, adhering to strictly regulated procedures and quality standards.
• Learn and retain information to apply it in specific job situations.
• Provide support in a team-based environment.
• Communicate effectively with clients and/or applicants as needed.
• Meet team productivity and accuracy standards.
• Perform other administrative tasks and duties as needed.

Disclaimer:

• This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the company. Management reserves the right to modify, add, or remove duties as necessary.