Agency Partnerships Manager | US Enterprise

Company Overview:
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us?
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.
Join us.

About the Team & Role:

At TikTok, our Global Business Solutions (advertising) team plays a crucial role in generating revenue by promoting our advertising solutions, onboarding new clients, driving effective ad campaigns, and more. As the TikTok community grows at an unprecedented speed worldwide, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real-time. This position sits within the US Enterprise Agency team and focuses on connecting TikTok’s vibrant and growing creators and users with the brands and businesses they know and love. The Agency Partnerships Manager (APM) is responsible for hitting revenue goals, building relationships with advertising agencies, and helping agencies drive business results on TikTok through product consultation, education, and support. Success as a APM requires strong sales skills, strong partnership with Client Solutions Managers (CSM), problem-solving skills, attention to detail, and the ability to thrive in a dynamic and changing environment. TikTok currently observes a hybrid working policy of 3 days in the office each week and 2 days working remotely. This position is full-time and based out of our New York City, NY office.

Responsibilities:

– Become an expert in TikTok solutions for businesses and adapt recommendations quickly to suit varying agency needs
– Lead account planning process that aligns agency and TikTok resources to maximize opportunities
– Create compelling sales presentations and proposals utilizing internal and external data
– Grow revenue, educate and lead strategic conversations with clients and navigate complex relationships
– Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
– Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies
– Work cross-functionally within sales and other TikTok teams to drive revenue and increase customer satisfaction
– Identify opportunities to improve ad products and the customer experience
Main Qualifications:

• 5+ years of direct agency experience having done media sales, brand advertising, and/or online advertising experience
  – Experience within digital media (i.e.- Digital TV CTV, OTT, social media, etc.)

Preferred Qualifications:

• Track record of building compelling presentations leveraging industry and internal proof points
  – Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying
  – Proven ability to establish relationships with advertisers, agency and C-level relationships
  – Track record of delivering and exceeding revenue goals
  – A team player and collaborator

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information
【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $150000 – $180000 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates:​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​