Project Specialist

Project Specialist – (ResponseHub)

What makes Gartner Research a GREAT fit for you?

When you join Gartner Research, you’ll be part of a leading-edge team that values expert insights, bold ideas and intellectual courage. Through constant learning, discovery and collaboration you’ll not only help clients deliver on the promise of digital, but you will also grow your career and the scope of your impact across industries. Our culture demands hard work — and rewards it with exceptional opportunities. If you’re always looking for what’s next in technology, Gartner is looking for you.

About this role:

The Project Specialist will be part of SRS & Growth Accelerator team, enabling data-based decision making and facilitating smooth operations of overall team. Using a wide range of automation tools, dashboards, you will work on diverse work streams and deliverables, identify and creatively solve complex problems, and help the Response Hub CoE transform and scale (Response Hub CoE is a dedicated COE focused on preparing and delivering high-quality actionable written responses with an aim of reducing inquiry cycle time). You will be expected to collaborate with various departments to gather and analyse data while ensuring the accuracy and timeliness of reports.

What you’ll do: 

Project management:

• Prepare and maintain project and process workflow content, materials & documentation
• Enable regular analysis on process gaps, support in development and tracking of success metrics for new pilots
• Timely escalation of things in case any challenges arise while displaying a solution-oriented mindset
• Collaborate proactively with stakeholders (Research Engagement Services, Analysts, Services, Sales, IT) on a regular basis for ongoing projects

Reporting:

• Support team managers in creating and maintaining reporting processes and tools
• Prepare and maintain PBI dashboards to cater to ad-hoc leadership report requests
• Generate periodic and ad-hoc ops reports as and when needed
• Manage and track various L&D subscriptions to report their usage

Additional Responsibilities:

• Develop, own and run automation scripts to enable daily workflow tasks
• Develop domain familiarity for classification and allocation of client inquiries
• Facilitate team engagement events like townhall with agenda building, session planning etc.

What you’ll need:

• Graduation in any specialization with 1-3 years of project management experience
• Demonstrate a strong proficiency in MS Excel, MS PowerPoint, MS Word
• Basic understanding and exposure to visualization/ automation tools/ running automation scripts is desirable (e.g. Power BI, UIpath, PowerApps, VBA scripting, Google app script, etc.)

Who you are:

We are looking for creative, analytically strong, and self-motivated individuals who would like to be part of fast paced organization while building problem-solving skills. Some of the shared characteristics of our successful hires include:

• Strong oral and written communication skills.
• Competence for meeting deadlines, multi-tasking and managing work under ambiguity/uncertainty (e.g., changing factors, limited information)
• Technical bent of mind with aspiration to constantly upskill on new tools & platforms
• Able to articulate well and collaborate with multiple stakeholders with ease

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in geat leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to